Mia Anahi Villalobos
Sacramento
Summary
- Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environments. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
11.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Crew member
Chipotle
05.2023 - 11.2024
- Operated cash register and handled a customer transactions accurately
- Filled up stations with cutlery and napkins.
- Displayed proper image to customers and adhered to company dress code and uniform standards.
- Enhanced customer satisfaction by promptly resolving issues
- Wrapped and bagged customer orders for take-out service.
- Prepared foods to menu standards, safety policies and company procedures.
- Monitored dining area to ensure customer comfort and satisfaction.
- Promoted a positive and welcoming atmosphere for both customers and staff.
- Personalize guest experiences, going the extra mile to satisfy customer needs.
- Cleaned and sanitized work areas, equipment, and utensils throughout the shift.
- Responded quickly to assist team members during unexpected busy periods or rushes
- Worked closely with managers and fellow crew members to prepare orders.
- Satisfied customers with fast, friendly, and knowledgeable service.
- Trained new crew members on job responsibilities, company policies and safety procedures.
Cashier
El Gallo Commissary
05.2022 - 07.2022
- Maintained clean and orderly checkout areas to enhance customer experience.
- Followed current pricing standards to process payments for products or services.
- Kept customers happy by quickly processing payments and bagging purchases
- Provided information to customers on products or services
- Participated in inventory management, stocking shelves as needed.
- Assisted customers with product location and information, improving shopping satisfaction.
- Gave customers full attention and attended to their needs.
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
Education
Diploma -
Tokay High School
Lodi, CA05.2023
Skills
- POS system expertise
- Hospitality and accommodation
- Customer relations
- Food Storage
- Goal Setting
- Supplies monitoring and restocking
- Line efficiency
- Adaptable and flexible
- Bagging items
- Teamwork
- Relationship Building
- Cooperative attitude
- ID Verification
- Money handling
- Patience and empathy
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Adaptive and creative
Languages
Spanish
Interests
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Creative Writing
- Fashion and Style
- Volunteering at local animal shelters and rescue organizations
- Road Trips
Hobbies and Interests
Church drummer, Youth Treasurer for 1 year, Previous Sunday School teacher, Volunteered at PALS animal shelter
Timeline
Barista
Starbucks
11.2024 - Current
Crew member
Chipotle
05.2023 - 11.2024
Cashier
El Gallo Commissary
05.2022 - 07.2022
Diploma -
Tokay High School