Mhelrose Lacuata
Summary
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
Work History
Sales Admin Assistant /Front Desk Receptionist
West Park Chevrolet Buick GMC
04.2023 - Current
BellMTS Representative
BellMTS
12.2021 - 03.2023
Advisor, Operations – Quality Analyst
Concentrix
02.2021 - 09.2021
- Company Overview: Advisor, Operations – Quality Analyst at Concentrix
- Advisor, Operations – Quality Analyst at Concentrix
Advisor, Operations – Quality Analyst
Concentrix
02.2016 - 05.2019
- Company Overview: Advisor, Operations – Quality Analyst at Concentrix
- Advisor, Operations – Quality Analyst at Concentrix
Customer Service Representative – Workforce Analyst
Alorica Philippines
04.2014 - 11.2015
- Company Overview: Customer Service Representative – Workforce Analyst at Alorica Philippines
- Website: http://www.alorica.com
- Customer Service Representative – Workforce Analyst at Alorica Philippines
- Website: http://www.alorica.com
Customer Care Officer
Teleserve
07.2012 - 03.2014
- Company Overview: Customer Care Officer at Teleserve
- Website: http://www.teleserv.ph
- Customer Care Officer at Teleserve
- Website: http://www.teleserv.ph
Education
Bachelor of Science - Office Management
DMMMSU-MLUC
San Fernando City, La Union01.2011
Skills
- Microsoft Office Words
- Excel
- Google Documents
- Verbal communication skills
- Written communication skills
Confirmation
I hereby confirm that all the information provided are true and correct.
Timeline
Sales Admin Assistant /Front Desk Receptionist
West Park Chevrolet Buick GMC
04.2023 - Current
BellMTS Representative
BellMTS
12.2021 - 03.2023
Advisor, Operations – Quality Analyst
Concentrix
02.2021 - 09.2021
Advisor, Operations – Quality Analyst
Concentrix
02.2016 - 05.2019
Customer Service Representative – Workforce Analyst
Alorica Philippines
04.2014 - 11.2015
Customer Care Officer
Teleserve
07.2012 - 03.2014
Bachelor of Science - Office Management
DMMMSU-MLUC
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