Mhay Sauro
Calgary,AB
Summary
Hardworking and enthusiastic job seeker, trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Cook
Deep Forest Garden Resort
03.2023 - 11.2024
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Accounting Clerk
Department Of Agriculture BFAR-RFTC
06.2020 - 12.2022
- Tracked expenses to comply with budgets.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Collected and summarized expenses for profit and loss analysis.
- Managed accounts payable and receivables and payroll.
- Coordinated with external auditors to resolve discrepancies.
- Coordinated office supply ordering to avail materials for streamlined operations.
Kitchen Helper
The Legend Hotel Palawan
09.1999 - 04.2020
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Manager
Anemone Land Castle Inc.
01.2012 - 05.2015
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved safety procedures to create safe working conditions for workers.
Food and Beverage Operations Manager
Grand Astoria Hotel And Restaurant
10.2008 - 10.2011
- Audited food and beverage inventory and cost control systems and processes to keep tabs on usage and prevent shrink.
- Created detailed reports on weekly, monthly and annual expenses and revenues.
- Identified customer needs to respond proactively to concerns, boosting customer satisfaction./
- Coordinated employee schedules, payroll and new hire training.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Food and Beverage Supervisor
Shangrila Hotel Cebu
07.2007 - 08.2008
- Planned operations to effectively cover needs while controlling costs and maximizing service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Chef Cook
Dolce Vita Resort Hotel
01.2006 - 06.2007
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Interacted with guests to obtain feedback on product quality and service levels.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Cook
Royal Oberoi Resort Hotel
12.2004 - 12.2006
- Communicated closely with servers to fully understand special orders for customers.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
Bachelor of Science - Hotel And Restaurant Management
Palawan State University
Puerto Princesa City Palawan03.1999
Culinary Management
Magsaysay Center For Hospitality & Culinary Arts
Cebu City06.2008
Entrepreneurship
Arizona State University
10.2023
Skills
- Food Presentation
- Food Handling
- Cooking
- Cleaning and Organization
- Hospitality Service Expertise
- Operations Management
- Food Preparation and Safety
- Hospitality and Service Industry Background
- Strong Attention to Safe Food Handling Procedures
- Sanitation
- Ingredients Measuring
- Supply Restocking
- Customer Service
Timeline
Cook
Deep Forest Garden Resort
03.2023 - 11.2024
Accounting Clerk
Department Of Agriculture BFAR-RFTC
06.2020 - 12.2022
Manager
Anemone Land Castle Inc.
01.2012 - 05.2015
Food and Beverage Operations Manager
Grand Astoria Hotel And Restaurant
10.2008 - 10.2011
Food and Beverage Supervisor
Shangrila Hotel Cebu
07.2007 - 08.2008
Chef Cook
Dolce Vita Resort Hotel
01.2006 - 06.2007
Cook
Royal Oberoi Resort Hotel
12.2004 - 12.2006
Kitchen Helper
The Legend Hotel Palawan
09.1999 - 04.2020
Bachelor of Science - Hotel And Restaurant Management
Palawan State University
Culinary Management
Magsaysay Center For Hospitality & Culinary Arts
Entrepreneurship
Arizona State University
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