Organize, plan and execute different school events.
Achieved high levels of performance consistently through attention to detail, strong organizational skills, and excellent communication abilities.
Crew Member
McDonald's Restaurant
01.2023 - Current
Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
Internship
Venture Space, Mount Allison University
04.2023 - 09.2023
Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
Improved project outcomes by conducting thorough market research that informed strategic marketing decisions.
Enhanced startup growth by developing and implementing innovative marketing strategies.
Internship
TD Reisman Internship, Mount Allison University
04.2022 - 09.2022
Assisted in securing funds for business startup, contributing to overall financial stability.
Pivoted my business strategy to launch a student run business aimed at promoting Bangladeshi cuisine in Sackville.
Customer Service Representative
Fix.com
04.2022 - 07.2022
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Representative
Vantage Marketing Canada
05.2021 - 07.2021
Door to Door sales experience in the highly competitive markets of Vancouver and other cities of British Columbia
Maintained knowledge of sales strategies, services, market trends, and competition
Established positive rapport with customers and built a loyal clientele
Receiving and Shipping
Atlantic Windows
07.2020 - 09.2020
Collaborated with the group to organize finished products and raw materials
Installed window parts using various hardware tools and techniques
Teaching Assistant
Aptech Computer Education
05.2016 - 05.2018
Continually served as a helpful and enthusiastic assistant with a proven track record of doing work in a timely and professional manner
Engaged in weekly study sessions with students of different age groups struggling with different computer applications such as Microsoft word, excel, access, etc.
Mastering
Cape Bald Packers
05.2020 - 07.2020
Coordinated with a group of colleagues to efficiently package finished products and meet the daily quota
Ensured the quality of the product met the requirements for customer satisfaction
Production Staff
East Coast BlueBerry
07.2021 - 09.2021
Assisted my team to ensure fast, efficient packaging of berries
Operated machinery in high-pressure environment
Education
Bachelor of Science - Mathematics And Computer Science
Mount Allison University
Sackville, NB
05.2024
A-levels - Science
The Aga Khan School
Bangladesh
05.2018
Skills
Computer Skills
Customer Service
Verbal and written communication
Java
C
Bash Scripting
Python
Latex
Microsoft Office(Excel, Word, Access, PowerPoint)
Certification
First-Aid Certification CPR AED Level C
Seeds of Change Bystander Certification
NB Responsible Beverage Certification
Languages
English
Bengali
Timeline
Internship
Venture Space, Mount Allison University
04.2023 - 09.2023
Crew Member
McDonald's Restaurant
01.2023 - Current
Internship
TD Reisman Internship, Mount Allison University
04.2022 - 09.2022
Customer Service Representative
Fix.com
04.2022 - 07.2022
Production Staff
East Coast BlueBerry
07.2021 - 09.2021
Sales Representative
Vantage Marketing Canada
05.2021 - 07.2021
Event and Services
Mount Allison University
09.2020 - Current
Receiving and Shipping
Atlantic Windows
07.2020 - 09.2020
Mastering
Cape Bald Packers
05.2020 - 07.2020
Teaching Assistant
Aptech Computer Education
05.2016 - 05.2018
Bachelor of Science - Mathematics And Computer Science
Postdoctoral Research Associate at Mount Allison University, place of work: Dalhousie UniversityPostdoctoral Research Associate at Mount Allison University, place of work: Dalhousie University
Nurse Manager Clinic E Endoscopy and Minor Surgery at Horizon Health NetworkNurse Manager Clinic E Endoscopy and Minor Surgery at Horizon Health Network