Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mezzan Ahmed

Brampton,ON

Summary

Revenue-focused Sales and Marketing Coordinator with three years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.

Overview

2
2
years of professional experience

Work History

Telus

Tyler Connoly
02.2022 - Current
  • Trained staff on operating procedures and company services.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Answered constant flow of customer calls with minimal wait times.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Evaluated competitor offerings to maintain a competitive edge, adapting strategies as necessary for sustained success.

K's Boosting

Caleb Cortes
09.2021 - Current
  • Utilized data and analytics to identify target markets and understand customer needs.
  • Maintained current knowledge of evolving changes in marketplace.
  • Met existing customers to review current services and expand sales opportunities.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Bachelor of Science - Technology Management

University of Ottawa
Ottawa, ON
04.2026

High School Diploma -

Heart Lake Secondary School
Brampton, ON
06.2022

Skills

  • Target Market Identification
  • Brand Awareness
  • CRM Management
  • Negotiation Techniques
  • Account Servicing
  • Networking
  • Problem-Solving
  • Calm Under Pressure
  • Good Telephone Etiquette
  • Customer Service
  • Teamwork and Collaboration

Accomplishments

  • 2x COS winner
  • 2x Master Lounge Winner 2022
  • 3x Master Lounge Winner 2023

Timeline

Telus

Tyler Connoly
02.2022 - Current

K's Boosting

Caleb Cortes
09.2021 - Current

Bachelor of Science - Technology Management

University of Ottawa

High School Diploma -

Heart Lake Secondary School

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Mezzan Ahmed