Adobe Photoshop, Illustrator, Premiere Pro
Mezba Ul Mokar Robin
Marketing Strategist
Sydney,NS
Summary
Outgoing professional with a base of clients and contacts built from a career spent managing and assessing media campaigns. A personable Media Buyer promoting exemplary talents in expense forecasting and identifying target groups.
Overview
3
3
years of professional experience
4
4
Certificates
5
5
years of post-secondary education
Work History
Executive, Media Buyer
NEXT Ventures
05.2022 - 11.2022
- Identify the target audiences and plan ad campaigns
- Analyze the latest marketing trends, and optimize ad campaigns accordingly
- Monitor and analyze costs and ad performance
- Collaborate with the tech team to fetch, analyze and visualize data to enhance marketing operations
- Ensure all ads are properly targeted and meet deliverable KPIs.
Customer Engagement Officer
X Solutions Ltd
Dhaka
11.2018 - 03.2020
- Provide one-stop quality information to ensure a positive customer experience and capture appropriate insights
- Resolve problems, improve operations and provide exceptional service.
- Respond to customer's queries on a queue basis via call & digital social media to maintain an optimum service level
- Maintaining proper coordination with different stakeholders to ensure the proper escalation of critical issues
- Serve customers with a helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition
- Involve in special activities on an ad-hoc basis to cope up with the dynamic business need.
Education
Post-Baccaleurate Diploma - Business Analytics
Cape Breton University
Sydney, NS 01.2023 - Current
BBA - Marketing
North South University
Bangladesh 05.2016 - 03.2021
Skills
People skills with conflict managementundefined
Software
Microsoft Excel
Visual Studio
Google Analytics
Google Docs & Sheet
Fl Studio
Certification
Fundamentals of Digital Marketing
Timeline
Post-Baccaleurate Diploma - Business Analytics
Cape Breton University
01.2023 - Current
Google Ads - Measurement Certification
08-2022
Google Analytics
07-2022
Executive, Media Buyer
NEXT Ventures
05.2022 - 11.2022
Certification of SQL+Python
04-2020
Fundamentals of Digital Marketing
05-2019
Customer Engagement Officer
X Solutions Ltd
11.2018 - 03.2020
BBA - Marketing
North South University
05.2016 - 03.2021
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