Metra Choice Saltus
Rancho Cucamonga,CA
Summary
Accomplished Human Resources Manager with a proven track record in human resources specializing in change management and enhancing employee engagement. Led strategic HR initiatives that align with business goals, significantly improving operational efficiency and compliance. I am a driven and adaptable individual with knack for fostering positive workplace cultures and navigating complex interpersonal dynamics. Well-versed in employee relations and conflict resolution, coupled with strong organizational and communication skills. Committed to driving impactful HR initiatives that enhance employee satisfaction and productivity. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Metropolitan Water District of Southern California
01.2005 - 12.2011
- Implemented successful change management initiatives, supporting employees during organizational transitions.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Collaborated with executive team to develop strategic HR plans in alignment with overall business objectives.
- Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
- Provided ongoing support to managers in areas such as performance management, conflict resolution, and coaching techniques.
- Instructed senior leaders on appropriate employee corrective steps.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Collaborated with legal and compliance teams to review paperwork.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Regularly analyzed workforce trends to proactively address potential skill gaps or staffing needs.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Principal Human Resources Analyst
Metropolitan Water District of Southern California
09.2002 - 01.2005
- Enhanced employee engagement by developing effective communication strategies.
- Conducted training sessions to improve team performance and knowledge.
- Streamlined recruitment processes for faster and more efficient hiring.
- Improved retention rates with strategic talent management initiatives.
- Developed compensation plans to attract and retain top talent.
- Streamlined HR processes by implementing new software tools and automating manual tasks.
- Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
- Analyzed compensation data to maintain market competitiveness while adhering to budgetary constraints.
- Collaborated with managers to identify and address employee relations issues.
- Assisted with writing job postings and job descriptions for boards.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Senior Human Resources Analyst
Metropolitan Water District of Southern California
06.1999 - 11.2002
- Facilitated successful organizational change by providing strategic human resources support during mergers and acquisitions.
- Managed HRIS implementation projects, improving data accuracy and accessibility for informed decision-making processes.
- Improved compliance with labor laws and regulations through diligent monitoring and policy updates.
- Optimized workforce planning by accurately forecasting staffing needs based on business growth projections.
- Developed succession planning strategies, ensuring smooth leadership transitions in key positions.
- Evaluated the effectiveness of HR policies, recommending improvements when necessary to maintain alignment with business goals.
- Conducted thorough job analyses to establish competitive salary structures and attract top talent.
- Provided guidance on complex HR topics, serving as a trusted advisor to senior leadership team members.
- Enhanced employee satisfaction by implementing innovative HR programs and initiatives.
- Reduced employee relations issues through proactive communication and conflict resolution efforts.
- Incorporated employee feedback to improve processes and strategize long-term business plans.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
- Documented business processes and analyzed procedures to align with changing business needs.
- Implemented process improvements to automate office operations.
- Recommended process improvements to continually identify, analyze, and fix constraints and challenges.
- Assisted with writing job postings and job descriptions for boards.
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Completed human resource operational requirements by scheduling and assigning employees.
- Created and delivered HR training sessions to staff, managers and executives.
Education
Master of Arts - Organizational Development
University of Phoenix
Tempe, AZ11-1997
Bachelor of Science - Business Administration
California State University, Dominguez Hills
Carson, CA03-1983
Skills
- HR policies and procedures
- Employee relations
- Legal compliance
- Classification & Compensation
- Labor Negotiations
- HR leadership
- Problem-solving
- Conflict Resolution
- Budget Administration
Affiliations
- Gamma Phi Delta Sorority, Inc,
- Sigma Gamma Rho Sorority, Inc.
Certification
Human Resources Certification
Timeline
Human Resources Manager
Metropolitan Water District of Southern California
01.2005 - 12.2011
Principal Human Resources Analyst
Metropolitan Water District of Southern California
09.2002 - 01.2005
Senior Human Resources Analyst
Metropolitan Water District of Southern California
06.1999 - 11.2002
Human Resources Certification
Master of Arts - Organizational Development
University of Phoenix
Bachelor of Science - Business Administration
California State University, Dominguez Hills
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