METI ALEMU
Edmonton,AB
Summary
Young professional looking to gain valuable experience in a stoker & Cashier worker environment Motivated Social Worker with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients and advance change for communities in need.
Overview
7
7
years of professional experience
Work History
Cashier and Stoker
Kwiki Mart
- Organized items on shelves well
- Acted quickly to resolve customer concerns to ensure high satisfaction level
- Scanned groceries and ensured proper price scanning
- Balanced daily cash register receipts and providing quality customer service
- Answered customers questions, and provided information on procedures
- Offered customers carry-out service at the completion of transactions.
Social Worker
Abinet Bego fekad LTD.
02.2015 - 11.2021
- Updated client documentation for accurate, compliant and current records.
- Supported clients and families with empathy and compassion during difficult times.
- Advocated for clients to assure respected rights and wishes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Assisted clients with navigating and accessing social services such as housing and medical care.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Collaborated with other professionals to plan and coordinate care for clients.
Education
Customer service Certificate -
Norquest College
2023
LINC (Language Instruction for Newcomers to Canada -
Norquest College
2023
High school Diploma -
Skills
- Fast and Accurate Highly dependable
- Flexible and willing to learn
- Ability to work calmly under pressure
- Strong verbal communication
- Able to lift heavy boxes/material
- Very fast learner
- Effective oral and written communication skills
- Knowledge of Problem-solving skills; Patience;
- Positive attitude
- HIGHLIGHTS OF QUALIFICATIONS
- Highly motivated Cashier and stocker with extensive customer service work experience
- Safety-oriented, ready to follow safe work practices and defined procedures
- Well-organized, Excellent team player who can work under minimum supervision
- Known to have strong initiative, a positive attitude, and a dedication to learning quickly
- Punctual, flexible and reliable
- SPECIALIZED SKILLS
- Computer:
- Microsoft Word, PowerPoint, Excel, new virtual machine using system
- Addictions Expertise
- Community Outreach Expertise
- Cultural Competency
- Independent Judgment
- Trained Adoption Counselor
- Referrals and Networking
- Community Referrals
Timeline
Social Worker
Abinet Bego fekad LTD.
02.2015 - 11.2021
Cashier and Stoker
Kwiki Mart
Customer service Certificate -
Norquest College
LINC (Language Instruction for Newcomers to Canada -
Norquest College
High school Diploma -
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