Open To Work
Methershan Balakrishnar
Brampton,ON
Summary
Computer Science student with proven productivity and efficient task execution. Skilled in programming, data analysis, and software development, specializing in complex problem-solving within team settings. Effective communication enhances project outcomes and customer experiences. Committed to delivering high-quality service and fostering positive client relationships.
Overview
8
8
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Sales Administrator
Whiteoak Ford Lincoln
Mississauga, Canada
01.2020 - Current
- Greeted and assisted customers to foster positive experiences.
- Taking payments (deposits and refunds).
- Assist customers by phone.
- Experience with CDK, Dealersocket, and 180.
- Maintained accurate records of all transactions and customer interactions using CRM software.
- Provided administrative support to the sales team by preparing and organizing customer data.
- Responded to inbound leads and directed them to the appropriate party to drive sales.
Customer Service - Membership
YMCA
Mississauga, Canada
10.2017 - 01.2020
- Highly adaptable, proven through my ability and willingness to assist various staff members in different departments.
- Engaged in conversation with customers to understand their needs, resolve issues, and answer product questions.
- Proven initiative through providing children and members with advice on sports-related tips for improvement.
- Developed creative solutions to address customer complaints, or resolve disputes swiftly.
- Greeted members and responded to inquiries in a friendly, professional manner.
- Answered incoming customer calls regarding membership questions and concerns.
- Maintained an up-to-date understanding of company policies related to memberships.
- Updated databases with new and modified customer data.
Assistant Technician (Co-op)
Ridgeway Computers and Electronics
Mississauga, Canada
07.2018 - 08.2018
- Handled all software and hardware-related issues.
- Assisted with the installation of new equipment as needed.
- Assisted with customer requests, and answered questions to improve satisfaction.
- Stocked and replenished merchandise according to the store's merchandising layout.
- Tested new systems for functionality and accuracy.
- Recommended corrective and preventive actions to boost product reliability.
- Performed simple and semi-skilled work with minimal supervision.
- Monitored and inspected equipment to ensure proper functioning.
- Repaired faulty wiring and components of electronic systems.
- Capture acoustic data, media recordings, and prepare for digital transmission and archiving.
Education
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, ON 09.2019 - 06.2024
High School Diploma -
Father Michael Goetz S.S
Mississauga, ON06-2019
Skills
- MS Office
- Strategic planning
- Team collaboration
- Customer service
- Leadership
- Sales
- Technical support
- Time management
- Programming languages: Java, C#, NET, Python
- UI and UX design
- Operating systems
- Web development
- Algorithm design
Certification
- SHSM: Information and Communication Technology
References
References available upon request.
Work Preference
Work Type
Full TimeInternshipContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Administrator
Whiteoak Ford Lincoln
01.2020 - Current
Bachelor of Science - Computer Science
Wilfrid Laurier University
09.2019 - 06.2024
Assistant Technician (Co-op)
Ridgeway Computers and Electronics
07.2018 - 08.2018
Customer Service - Membership
YMCA
10.2017 - 01.2020
High School Diploma -
Father Michael Goetz S.S
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