Open To Work
Methershan Balakrishnar
Brampton,ON
Summary
Computer Science student with proven productivity and efficient task execution. Skilled in programming, data analysis, and software development, specializing in complex problem-solving within team settings. Effective communication enhances project outcomes and customer experiences. Committed to delivering high-quality service and fostering positive client relationships.
Overview
8
8
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Sales Administrator
Whiteoak Ford Lincoln
Mississauga, Canada
01.2020 - Current
- Greeted and assisted customers to foster positive experiences.
- Taking payments (deposits and refunds).
- Assist customers by phone.
- Experience with CDK, Dealersocket, and 180.
- Maintained accurate records of all transactions and customer interactions using CRM software.
- Provided administrative support to the sales team by preparing and organizing customer data.
- Responded to inbound leads and directed them to the appropriate party to drive sales.
Customer Service - Membership
YMCA
Mississauga, Canada
10.2017 - 01.2020
- Highly adaptable, proven through my ability and willingness to assist various staff members in different departments.
- Engaged in conversation with customers to understand their needs, resolve issues, and answer product questions.
- Proven initiative through providing children and members with advice on sports-related tips for improvement.
- Developed creative solutions to address customer complaints, or resolve disputes swiftly.
- Greeted members and responded to inquiries in a friendly, professional manner.
- Answered incoming customer calls regarding membership questions and concerns.
- Maintained an up-to-date understanding of company policies related to memberships.
- Updated databases with new and modified customer data.
Assistant Technician (Co-op)
Ridgeway Computers and Electronics
Mississauga, Canada
07.2018 - 08.2018
- Handled all software and hardware-related issues.
- Assisted with the installation of new equipment as needed.
- Assisted with customer requests, and answered questions to improve satisfaction.
- Stocked and replenished merchandise according to the store's merchandising layout.
- Tested new systems for functionality and accuracy.
- Recommended corrective and preventive actions to boost product reliability.
- Performed simple and semi-skilled work with minimal supervision.
- Monitored and inspected equipment to ensure proper functioning.
- Repaired faulty wiring and components of electronic systems.
- Capture acoustic data, media recordings, and prepare for digital transmission and archiving.
Education
Bachelor of Science - Computer Science
Wilfrid Laurier University
Waterloo, ON 09.2019 - 06.2024
High School Diploma -
Father Michael Goetz S.S
Mississauga, ON06-2019
Skills
- MS Office
- Strategic planning
- Team collaboration
- Customer service
- Leadership
- Sales
- Technical support
- Time management
- Programming languages: Java, C#, NET, Python
- UI and UX design
- Operating systems
- Web development
- Algorithm design
Certification
- SHSM: Information and Communication Technology
References
References available upon request.
Work Preference
Work Type
Full TimeInternshipContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $100000/yrImportant To Me
Career advancementWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Sales Administrator
Whiteoak Ford Lincoln
01.2020 - Current
Bachelor of Science - Computer Science
Wilfrid Laurier University
09.2019 - 06.2024
Assistant Technician (Co-op)
Ridgeway Computers and Electronics
07.2018 - 08.2018
Customer Service - Membership
YMCA
10.2017 - 01.2020
High School Diploma -
Father Michael Goetz S.S
Similar Profiles
Amirah TaherAmirah Taher
Receptionist Administrator at Whiteoak Ford and LincolnReceptionist Administrator at Whiteoak Ford and Lincoln
Patrick MorrisonPatrick Morrison
General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)General Sales Manager / Sales Manager at Southlake Ford Lincoln (FKA Shanahan Ford Lincoln)
Elizabeth RuizElizabeth Ruiz
IT Support Specialist at Ken Stoepel Ford Lincoln | Central Texas | Ford DealerIT Support Specialist at Ken Stoepel Ford Lincoln | Central Texas | Ford Dealer
Mayuri GourMayuri Gour
Integrated Solutions Documentation Engineer at KION GroupIntegrated Solutions Documentation Engineer at KION Group
Inthumathy UthayachandranInthumathy Uthayachandran
Personal Support Worker at Revera OntarioPersonal Support Worker at Revera Ontario