Overview
Summary
Work History
Education
Skills
Languages
Certification
Professional Strengths
Availablity
References
Timeline
Hi, I’m

Methaq Al-Maliki

Calgary,AB

Overview

10
years of professional experience
1
Certification

Summary

IT Technician with over 10 years of experience in computer maintenance, system troubleshooting, and network support. Strong background in Windows systems, hardware repair, and customer service with proven problem-solving skills.

Work History

Star Com, Calgary
Calgary, AB

IT TECHNICIAN / HELP DESK
01.2020 - 01.2023

Job overview

  • Executed diagnosis and repair of hardware and software issues to ensure optimal system performance.
  • Executed installation and configuration of systems and peripherals to enhance operational efficiency.
  • Delivered comprehensive phone and email technical support to enhance user experience.
  • Executed comprehensive network troubleshooting to identify and resolve connectivity issues.

Digital Marketing Agency
Calgary, AB

Systems Administrator
01.2022 - 12.2022

Job overview

  • Administered configuration of Windows Server to optimize system performance.
  • Administered system security protocols to safeguard sensitive information.
  • Facilitated internal IT operations to enhance system efficiency.

Self Employed Services
Calgary, AB

Computer Maintenance Technician
07.2000 - 07.2006

Job overview

  • Executed installation and repair of computer systems to ensure optimal performance.
  • Executed replacement of faulty components to ensure operational efficiency.

Education

Robertson College
Calgary, AB

Advanced Diploma from Computer Science

University Overview

Skills

Hardware & Software Troubleshooting

Windows OS & Windows Server

Network Support

Backup & Data Recovery

Help Desk Support

Microsoft Office

Customer Service

Time Management

Languages

English
Bilingual or Proficient (C2)
Arabic
Native or Bilingual

Certification

Robertson College Certificate

Professional Strengths

Professional Strengths
  • Detail-oriented in executing technical tasks and operational procedures
  • Results-driven with strong focus on efficiency, accuracy, and quality output
  • Proven ability to work under pressure in dynamic technology environments
  • Highly reliable with excellent attendance and punctuality
  • Committed to compliance with company policies, cybersecurity, and workplace standards

Availablity

Availablity

Available for all shifts, including weekends and overtime. Can start immediately.

References

References

Available upon request

Timeline

Systems Administrator
Digital Marketing Agency
01.2022 - 12.2022
IT TECHNICIAN / HELP DESK
Star Com, Calgary
01.2020 - 01.2023
Computer Maintenance Technician
Self Employed Services
07.2000 - 07.2006
Robertson College
Advanced Diploma from Computer Science
Methaq Al-Maliki