Metehan Sahin
Toronto
Summary
Highly motivated professional, with exceptional leadership skill, enhanced proficiency, extensive law enforcement knowledge, bilingual in English and Turkish, diverse history in customer service. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
Work History
Security Guard
Centre For Addiction And Mental Health
2022.11 - Current
- Assisting clinical staff with client related matters; report and respond to emergency calls/conditions.
- Utilized verbal de-escalation techniques to manage conflicts.
- Patrolling hospital buildings and grounds; and complete various reports.
- Ensuring that all Security and Safety procedures are maintained.
- Protection of life and property.
- Investigating criminal and other related incidents.
- Liaising with Emergency responders and the removal of unauthorized persons.
- Monitoring of various technological systems such as dispatching, access control, CCTV, and duress.
Security Guard
Paladin Security, Mount Sinai Hospital
2022.01 - 2022.11
- Provided proactive and reactive security patrols and response to incidents in mental health ward.
- Helped people who are under stress or in need of medical assistance.
- Worked closely with vulnerable populations.
- Monitored for and escalate security concerns within the Emergency Department.
- Assisted in developing security plans for high-risk patients.
- Provided security presence and support throughout the Emergency Department.
- Utilized verbal de-escalation techniques to manage conflicts.
- Assigned as patient watch guard who ensures the safety of patients, staff and visitors.
- Wrote reports, investigated routine incidents.
- Responded to coded emergencies in a quick and efficient manner.
- Provided excellent customer service.
Driver
Uber Technologies Inc.
2019.10 - 2022.10
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Achieved consistently high customer scores due to exceptional service.
Server, Delivery Driver, Cashier
Il Paesano Pizzeria & Restaurant
2020.06 - 2021.09
- Developed and maintained professional relations between customer, store personnel, and company.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Operated delivery vehicles safely and efficiently.
- Immediately addressed problems with customers to promote speedy resolution.
Retail Associate
Sapphirus Stone And Tile Inc.
2020.05 - 2020.12
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Construction Laborer
AGEK Contracting Inc.
2018.01 - 2018.05
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials and equipment onto and off construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Education
Diploma - Police Foundations
Humber College
Toronto, ON08.2022
Certificate - English For Academic Purposes
Humber College
Toronto, ON02.2020
High School Diploma -
Denizli Anatolian High School
Denizli, Turkey06.2017
Skills
- Verbal & Written Communication Skills
- Time and Stress Management
- Critical Thinking
- Conflict Resolution Tactics
- Report Writing
- Problem-Solving
- Emergency Response
- Cpr/First Aid Certified
- Conflict Resolution Tactics
Languages
- English (Advanced)
- Turkish (Advanced-Native)
- Spanish ( Elementary Proficiency)
- German (Elementary Proficiency)
Volunteers
- Shelter Movers(+100 hrs) 03/2021 - Current
- National Police Officer's Memorial Run - 11/2019
- Humber College Child Development Centre - 05/2021
- Capital English Solutions - 11/2017
- Canadian Afghan Sports Association - 09/2019 to 03/2020
Timeline
Security Guard
Centre For Addiction And Mental Health
2022.11 - Current
Security Guard
Paladin Security, Mount Sinai Hospital
2022.01 - 2022.11
Server, Delivery Driver, Cashier
Il Paesano Pizzeria & Restaurant
2020.06 - 2021.09
Retail Associate
Sapphirus Stone And Tile Inc.
2020.05 - 2020.12
Driver
Uber Technologies Inc.
2019.10 - 2022.10
Construction Laborer
AGEK Contracting Inc.
2018.01 - 2018.05
Diploma - Police Foundations
Humber College
Certificate - English For Academic Purposes
Humber College
High School Diploma -
Denizli Anatolian High School
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