Summary
Overview
Work History
Education
Skills
Languages
Timeline
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MESFIN KELELEW

Toronto,ON

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Operations Specialist bringing 4 years of expertise in operation officer for Banking businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in GIS Software and Ubuntu Software.

Overview

9
9
years of professional experience

Work History

GIS Technician

DAI-HTSPE Ltd(UKaid Project)
03.2015 - 03.2016
  • managing, analyzing, and visualizing spatial data to support decision-making across urban planning.
  • work ensures that accurate geographic information is available for informed decision-making and effective project implementation.
  • revolve around managing and analyzing spatial data to support various projects and operations
  • Consistently met project deadlines through efficient time management and prioritization of tasks. Organizing and managing spatial data in GIS databases, ensuring data integrity and accuracy.
  • Analyzing spatial data using GIS software to identify trends, patterns, and relationships.
  • Creating maps and visualizations to present data findings effectively.
  • Conducting spatial analysis to solve complex problems and provide insights.
  • Performing quality assurance checks on GIS data and maps to ensure accuracy and completeness.
  • Following established standards and protocols for data management and analysis.
  • Consistently met project deadlines through efficient time management and prioritization of tasks.
  • Troubleshooting GIS-related issues and recommending solutions.
  • Preparing reports, presentations, and maps for project teams.
  • Providing guidance and support to colleagues and stakeholders on GIS-related matters.

Technical Team Leader

DAI-HTSPE Ltd (UKaid Project)
04.2016 - 12.2018
  • Ensuring the successful execution of technical projects by leveraging both the technical expertise and leadership skills to guide the team towards achieving goals and delivering high-quality outcomes.
  • Providing technical guidance, mentorship, and support to team members.
  • Assisting with technical challenges and problem-solving.
  • Participating in project planning, including defining scope, goals, and deliverables.
  • Assigning tasks to team members and ensuring deadlines are met.
  • Monitoring project progress and addressing any issues that arise.
  • Resolving conflicts and promoting teamwork.
  • Making technical decisions and providing guidance based on knowledge and experience.
  • Conducting technical reviews and ensuring adherence to technical standards and guidelines.
  • Identifying risks and potential issues related to projects or technical tasks.
  • Implementing and monitoring quality assurance processes.
  • Preparing regular reports on project status, milestones, and achievements.


Operation Support Officer

ABAY BANK S.C
06.2019 - 11.2023
  • Ensuring efficient and compliant banking operations, supporting customer needs, and contributing to the overall success of the bank's operational objectives.
  • Addressing customer complaints and ensuring high levels of customer satisfaction.
  • Verifying the accuracy of transaction details and ensuring compliance with regulatory requirements.
  • Updating account information and maintaining accurate records.
  • Managing cash flow and maintaining appropriate levels of cash in the branch.
  • Performing cash handling duties such as counting, balancing, and reconciling cash transactions.
  • Ensuring compliance with banking regulations, policies, and procedures.
    Maintaining and updating operational documents, forms, and records.
  • Generating reports on banking activities, transaction volumes, and performance metrics.
  • Collaborating with other departments such as customer service, compliance, and finance to ensure seamless operations.
    Providing support and guidance to colleagues on operational procedures and best practices.
  • Troubleshooting technical issues related to banking operations systems.


Education

Bachelor of Arts - Economics

ADMAS UNIVERSITIY
MEKELLE, ETHIOPIA
09.2018

No Degree - Information Technology

KOREM SKILL DEVLOPMENT CENTERE
Korem, Ethiopia
06.2013

Skills

  • Communication Skills
  • Teamwork and Collaboration
  • Problem-Solving Skills
  • Adaptability and Flexibility
  • Time Management and Organization
  • Leadership Skills
  • Networking and Relationship Building
  • Ethical Standards and Integrity
  • Negotiation Skills
  • Continuous Learning and Adaptation

Languages

Amharic
Native or Bilingual
Tigrigna
Native or Bilingual
English
Professional Working

Timeline

Operation Support Officer

ABAY BANK S.C
06.2019 - 11.2023

Technical Team Leader

DAI-HTSPE Ltd (UKaid Project)
04.2016 - 12.2018

GIS Technician

DAI-HTSPE Ltd(UKaid Project)
03.2015 - 03.2016

Bachelor of Arts - Economics

ADMAS UNIVERSITIY

No Degree - Information Technology

KOREM SKILL DEVLOPMENT CENTERE

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MESFIN KELELEW