Mesbah Habibi
Summary
A dynamic and results-driven professional with a diverse background in industries such as transportation & logistics, telecommunications, construction, business and education.
A skilled individual in customer service, communication, management and leadership positions. Committed to safety, efficiency, customer satisfaction and a positive work environment. Exceptionally detail-oriented and a quick learner capable of working independently or in a team environment.
Overview
18
18
years of professional experience
Work History
Uber Partner Driver
Uber
05.2021 - Current
- Provided safe transportation for passengers, adhering to traffic laws and regulations.
- Enhanced passenger experience by keeping a clean and comfortable vehicle environment.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Improved customer satisfaction by providing prompt and professional service.
- Managed challenging situations calmly, addressing any conflicts or issues that arose during rides.
- On average serviced 25 calls per day and maintained high customer satisfaction rating.
Mail Carrier
Canada Post
06.2022 - 10.2022
- Distributed mail on foot to residences and businesses, delivering to approximately 200 customers per shift.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Conducted thorough checks of mail items while sorting for accuracy and efficiency before dispatching.
- Prioritized safety protocols while handling and delivering mail ensuring compliance Canada Post's safety guidelines.
- Collaborated with team members and supervisors to communicate delivery challenges and route updates positively and efficiently.
Construction Worker
Dwell Custom Homes Inc.
10.2021 - 08.2022
- Engaged in various construction projects such as framing, cabinet-making and painting.
- Applied carpentry skills to construct and install frameworks and structures ensuring compliance with safety standards and building codes.
- Paid attention to detail in painting tasks, preparing surfaces, selecting appropriate materials and applying finishes to achieve desired aesthetics.
- Operated on a variety of construction equipment and power tools demonstrating a commitment to safety.
- Adapted to diverse work environments including residential and commercial construction sites.
Taxi Driver
Yellow London Taxi
02.2016 - 01.2021
- Followed rules of the road and regulations to protect passengers and prevent accidents.
- Developed strong interpersonal skills, fostering positive relationships with diverse range of passengers.
- Conducted regular vehicle inspections and maintenance to guarantee safety and passenger comfort.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
Telecommunications Technician
Ramkey Communications
02.2020 - 11.2020
- Installed and repaired network cabling, hardware and software for maximum operational efficiency.
- Conducted routine inspections and preventative maintenance procedures for uninterrupted service.
- Provided technical support to customers, offering clear and concise explanations of technical issues and solutions.
- Delivered services to customer locations within specific timeframes.
Manager, Partner
Smiley's North Pizzeria
05.2013 - 01.2016
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed daily operations including staffing, inventory control and supply chain management.
- Ensured and maintained high standards for food quality, preparation and presentation.
- Managed budgeting, financial reporting and cost control measures ensuring business financial health.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
English Instructor
Afghan Language Institute
04.2006 - 03.2007
- Planned and conducted English grammar, reading, writing and speaking lessons for students aged 13-17.
- Developed lesson plans and adapted curriculum to meet individual needs of students.
- Developed and implemented curriculum, incorporated multimedia resources to enhance student learning.
- Conducted regular assessments to determine student progress.
English Interpreter
Rural Rehabilitation Association For Afghanistan
03.2006 - 02.2007
- Served as a dedicated on-call interpreter, providing linguistic support in rehabilitation projects.
- Collaborated with NGO representatives during field visits facilitating effective communication between the staff and local communities.
- Demonstrated cultural awareness and sensitivity in interpreting technical and humanitarian terminology.
Education
Bachelor of Arts - Political Science And Philosophy
University of Western Ontario
London, ON04.2015
High School Diploma -
G.A. Wheable Centre For Adult Education
London, ON01.2011
Skills
- Alberta Class 1 Driver's License (MELT and Air Brake)
- Dependable and Reliable
- Customer Service
- Commercial Driving Experience
- Clean Driving Record
- Package handling
- Critical Thinking
- Clerical Support
- Technological Proficiency
- Ability to Lift 50 Pounds
- WHMIS Training
- Team Player
Accomplishments
Future Leaders Exchange Scholarship awarded by the US State Department. Elected from among 1500 students in Afghanistan in 2007 for showing leadership potential.
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Volunteer Service
- UNICEF Tap Project - Denver, Co (2010) - Raised funds for clean water in Africa
- Harvest of Hope - Denver, Co (2010) - Raised funds for reducing poverty in Africa
- Cross Cultural Learner's Centre in London, ON (2011) - Helped with administrative work and newcomer settlement programs
Timeline
Mail Carrier
Canada Post
06.2022 - 10.2022
Construction Worker
Dwell Custom Homes Inc.
10.2021 - 08.2022
Uber Partner Driver
Uber
05.2021 - Current
Telecommunications Technician
Ramkey Communications
02.2020 - 11.2020
Taxi Driver
Yellow London Taxi
02.2016 - 01.2021
Manager, Partner
Smiley's North Pizzeria
05.2013 - 01.2016
English Instructor
Afghan Language Institute
04.2006 - 03.2007
English Interpreter
Rural Rehabilitation Association For Afghanistan
03.2006 - 02.2007
Bachelor of Arts - Political Science And Philosophy
University of Western Ontario
High School Diploma -
G.A. Wheable Centre For Adult Education
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