Meryam Qaderi
Hamilton,Ontario
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
Work History
Administrative Support
World Star Enterprise
06.2014 - 11.2022
- Account management and relationship building
- Administration work; Filing, organizing, calling and updating client files, warranty claims and creating purchase requisitions for monthly/annually performed services
- Customer service, generating new sales, prospecting, problem solving and customizations are a few responsibilities
- Perform regular inventory counts, physically check stock for orders, and order and organize promotional material in the warehouse.
- Paid attention to detail while completing assignments.
- Excellent communication skills, both verbal and written.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Identified issues, analyzed information and provided solutions to problems.
Customer service
Metro (part-time)
10.2014 - 08.2016
- Handle customer inquiries and concerns regarding the store and its merchandise
- Complete financial transactions and accountable for balancing totals at end of day
- Keep current with new information and have knowledge of current sales and promotions.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Psychology -
York University
Toronto, Ontario04.2015
Skills
- Strong computer skills (Microsoft Word, Excel, PowerPoint and Outlook)
- Excellent communication skills (written and oral)
- Excellent organizational skills
- High Quality customer service
- Self starter and motivator
- Excellent listening skills and excellent in problem solving
- Scheduling appointments
- Report Generation
- Strategic Planning
- Bookkeeping
References
Available Upon Request
Languages
English
Full Professional
Additional Information
Volunteer experience
Distress Line Volunteer January 2020 – Present
Sexual Assault Center (SACHA), Hamilton, ON
● Support for survivors of all genders who have experienced sexual violence any time in their lives
● Non-judgmental listening
● Help with exploring options
● Information and resources
● Accompaniment to hospital and police station
Timeline
Customer service
Metro (part-time)
10.2014 - 08.2016
Administrative Support
World Star Enterprise
06.2014 - 11.2022
Psychology -
York University
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