Summary
Overview
Work History
Education
Skills
Websites
Patents
Board Advisory Roles
Timeline
Generic

Mervyn Lally

San Juan Capistrano

Summary

Dynamic Chief Information Officer with a proven track record at HealthEquity, driving enterprise platform transformation and innovation. Expert in cloud adoption and AI, Led initiatives that reduced service costs by $30M and enhanced member satisfaction. A strong advocate for diversity and inclusion, Excel in stakeholder alignment and driving company wide transformation leveraging technology.

Overview

28
28
years of professional experience

Work History

Chief Information Officer

HealthEquity
01.2021 - Current
  • Transformed claims processing using generative AI and machine learning, improving adjudication speed and accuracy while reducing manual reviews and increasing member satisfaction.
  • Modernized the HealthEquity Service Center by deploying Agentic AI, leading to a $30M reduction in service costs over 18 months through call deflection, automated triage, and digital self-service enhancements.
  • Executive leader for IT strategy, cybersecurity, data, and digital transformation, reporting to the CEO.
  • Modernized the technology platform with a multi-cloud architecture spanning Microsoft, Google Cloud and AWS.
  • Led generative AI initiatives including Copilot, Vertex AI, Salesforce Einstein, and CCAI across the enterprise.
  • Created enterprise-wide data governance and modernization programs.
  • Launched Zero Trust security program using NIST and CMMI frameworks.
  • Established a strategic vendor governance office, driving $10M in cost avoidance.
  • Guided M&A IT integration strategy and oversaw API-first product architecture.
  • Championed diversity and inclusion in technology.

Senior Vice President & Chief Enterprise Architect

Experian
01.2015 - 01.2021
  • Directed $100M budget and 500 employees directly; influenced $500M in enterprise tech spend globally.
  • Designed cloud-native platform architecture and patented hyper-scale data ingestion platform.
  • Launched a global API ecosystem adopted in 44 countries.
  • Transformed cybersecurity programs using CMMI/NIST.
  • Enabled remote work for 17,000+ employees during COVID-19.
  • Led enterprise ITSM/CMDB transformation using ServiceNow.

Senior Director, IT

Land O'Lakes
01.2011 - 01.2015
  • Head of enterprise architecture and application development.
  • Built analytics platforms to convert agronomic data into insights.
  • Led CRM and marketing automation rollouts and key digital initiatives.
  • Introduced hybrid Agile/DevOps methodology.

Global Director, IT

Ingersoll Rand
01.2001 - 01.2011
  • Led $300M global Oracle ERP rollout.
  • Managed Oracle standards and RICE object development.
  • Held progressive IT roles from Network Analyst to Global IT Manager.

Network Analyst

Square D Company
01.1997 - 01.2001
  • Company Overview: (Ireland)
  • (Ireland)

Education

B.S. - Information Technology

University of Phoenix
01.2010

A.S. - Electronic Engineering

Athlone Institute of Technology
Ireland
01.1998

Skills

  • Enterprise platform transformation and innovation
  • Data architecture and cloud expertise
  • C-level advisory and partnership
  • Stakeholder alignment and communication
  • IT governance frameworks development
  • Diversity and inclusion advocacy
  • Machine learning proficiency
  • Cloud architecture design
  • Vendor management strategies

Patents

Massive Scale Heterogeneous Data Ingestion and User Resolution, US Patent #20180218069, 08/02/18

Board Advisory Roles

  • Osage Venture Partners, Technology Advisory Council, 01/01/20, Present
  • Silk Technologies, Growth Advisory Board, 01/01/19, Present

Timeline

Chief Information Officer

HealthEquity
01.2021 - Current

Senior Vice President & Chief Enterprise Architect

Experian
01.2015 - 01.2021

Senior Director, IT

Land O'Lakes
01.2011 - 01.2015

Global Director, IT

Ingersoll Rand
01.2001 - 01.2011

Network Analyst

Square D Company
01.1997 - 01.2001

B.S. - Information Technology

University of Phoenix

A.S. - Electronic Engineering

Athlone Institute of Technology

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Mervyn Lally