MERVYN BRICE
OKOTOKS,ALBERTA
Summary
I have over twenty-four years of experience in project management, business relationship management (BRM), and corporate communications within the IT, oil and gas, and marketing communications industries. Over the course of my career I have developed strong communication and analytical skills. My roles require active listening, quantitative analysis, and negotiation, to convey a variety of business partner ideas and strategies that provide long-term value. I follow industry standards for Project Management (i.e. PMBOK®) and Business Relationship Management (i.e. BRMBOK®, ITIL®) throughout my work, mentoring, and coaching practices. My written and verbal communication skills allow me to liaise with people at all levels of an organization.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Senior IT Project Manager, •Sr. Project Manager
AltaLink Management Ltd
01.2023 - 10.2023
- Leading the planning and execution of network upgrades and net-new infrastructure builds in support of both corporate operations and electric transmission service.
IT Project Manager, •Project Manager
Enerflex Ltd
01.2021 - 01.2023
- Coordinating delivery of enterprise solutions to various corporate operations teams
- Responsible for liaising with functional leaders, end-users, and co-workers for solution consulting and delivery management.
Manager
Business Relationship Management Institute
02.2020 - 01.2022
- Of an eighteen-person team, working on a revised version of BRM Institute’s Body of Knowledge (BoK)
- Our team is responsible for audit, edit, and re-publishing of the BoK and corresponding training and certification materials
- Management responsibilities include:
- Task scheduling, coordination, and progress reporting
- Identifying task interdependencies and facilitating relevant resource collaborations
- Business Analysis responsibilities include:
- Gather critical success factors among the project, steering committee, key stakeholders, and technical resource teams
Deployment Project Manager, •Project Manager
TripSpark Technologies
01.2020 - 01.2021
- Facilitating hardware, software, and middleware solutions delivery with various teams across the organization
- Serve as the primary liaison between TripSpark and its customers and is accountable for the successful delivery of contracts, service agreements, and the revenue associated with them.
Project Manager / Business Analyst
H&R Block Canada
03.2019 - 11.2019
- Manager of IT Business Analysis (BA) and Business Relationship Management (BRM), with six BAs/BRMs facilitating both project and operational initiatives requiring IT services
Manager
H&R Block Canada
06.2016 - 02.2019
- Of a six-person team, providing business analysis, demand shaping, and value assessment for ongoing operations and net-new initiatives
- Management responsibilities included:
- Developed, prioritized, and assessed Business Partner requests for assignment to relevant technology teams
- Worked closely with IT management to understand and represent technology services and systems to business partners
- Analyzed projects and operations activities for improved effectiveness/efficiencies opportunities
Information Technology Manager
H&R Block Canada
11.2014 - 05.2016
- Lead of an eleven-person team providing application development, database development and administration, and Quality Assurance services for H&R Block Canada
- Our team is responsible for all business operations applications and systems used in the head office, as well as the retail offices across the country
- Management responsibilities included:
- Resource allocation, scheduling, and administration
- Interviewed, recruited, and manage contract resources for short and medium-term technical services
- Coordinated work prioritization and business requests with internal business stakeholders and management peers
Project Manager / Process Analyst
Cenovus Energy
02.2012 - 11.2014
- Responsible for projects in the Geographic Information Systems (GIS) IT group, working to migrate both reconciled and net-new spatial data into the company’s production environment
- Our team completed a thorough business and technical requirements analysis, with a subsequent delivery plan.
Team Lead, Business Analyst
Precision Drilling
07.2009 - 02.2010
- On a six-person initiative, I led the review of Precision’s current business processes, specific to its regional Health, Safety & Environment operations
- I facilitated a subsequent GAP Analysis, with corresponding reviews and recommendations of supporting process and data management systems
- A final report – with recommendations – was prepared and presented to key stakeholders (i.e
- Technical Advisory Board, Change Advisory Board, Executive Sponsors)
- Responsibilities included:
- Conducted industry research to identify leading organizations for HSE processes, as well as leading companies for HSE systems development and implementation
- Development of a project backgrounder, identifying business objectives, target audiences, and time/cost schedules
- Establish usage scenarios to assist in finalizing the business process design and functional scope
- Project Management responsibilities included:
- Creation of a project plan, detailing scope, risks, quality assurance, and change management strategies
- Creation and management of budgets, timelines, and resource team
- Creation of Project Charter, Business Case, Solution Statement, and Business Requirements documentation
Network Infrastructure Manager
Precision Drilling Consultant
02.2008 - 06.2009
- Serving as the direct report for the DBA group, Network and deployment team, Messaging Administration group, and the remote support team
- Worked directly with team members to identify and establish requirements for placement of applications and databases on either new or existing network infrastructure.
Program Instructor, Faculty of Continuing Education Duration
Mount Royal University
02.2009 - 11.2018
- As Program Instructor, I facilitated the various week-end and/or evening courses/workshops specific to the Project Management Extension Certificate Program. The Program curriculum was recognized by the Project Management Institute (PMI®), and was based on PMI® methodologies. In preparing for my involvement I participated in the ‘Adult Educator Seminar Series Program’ and incorporate those lessons into each course I led.
Program Manager
TELUS Communications
01.2006 - 01.2008
- As Program Manager of a thirty-person team, I was accountable for the development and implementation of a consolidated network management system for TELUS’ network assurance division
- The system provided automatic and manual monitoring, communicating, and reporting of network faults and service level issues for the Company’s wireline, wireless, IP and data networks.
Independent Contractor
ForeThought Consulting
09.2001 - Current
- Independent and sub-contracted for various Public & Private Sector clients
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
Education
Public Relations Diploma -
Mount Royal College
Calgary, Alberta1995
Bachelor of Arts Degree - Psychology
University of Saskatchewan
Saskatoon, Saskatchewan1992
Skills
- Software Development Life Cycle (SDLC)
- Project Management Body of Knowledge (PMBoK)
- Business Relationship Management Body of Knowledge (BRMBoK)
- Business Process Assessment & Improvement
- Multi-phase Planning & Execution
- Workshop Training & Facilitation
Websites
Certification
- Business Relationship Management Professional (BRMP®) Approved Trainer – APMG International - 2017
- Business Relationship Management Professional (BRMP®) – Business Relationship Management Institute (BRMI®) - 2016
- Project Management Extension Certificate – Mount Royal University - 2008
- Project Management Professional (PMP®) – Project Management Institute (PMI®) - 2007
- ITIL® Foundation Certification – APM Group Ltd. - 2007
Timeline
Senior IT Project Manager, •Sr. Project Manager
AltaLink Management Ltd
01.2023 - 10.2023
IT Project Manager, •Project Manager
Enerflex Ltd
01.2021 - 01.2023
Manager
Business Relationship Management Institute
02.2020 - 01.2022
Deployment Project Manager, •Project Manager
TripSpark Technologies
01.2020 - 01.2021
Project Manager / Business Analyst
H&R Block Canada
03.2019 - 11.2019
Manager
H&R Block Canada
06.2016 - 02.2019
Information Technology Manager
H&R Block Canada
11.2014 - 05.2016
Project Manager / Process Analyst
Cenovus Energy
02.2012 - 11.2014
Team Lead, Business Analyst
Precision Drilling
07.2009 - 02.2010
Program Instructor, Faculty of Continuing Education Duration
Mount Royal University
02.2009 - 11.2018
Network Infrastructure Manager
Precision Drilling Consultant
02.2008 - 06.2009
Program Manager
TELUS Communications
01.2006 - 01.2008
Independent Contractor
ForeThought Consulting
09.2001 - Current
Public Relations Diploma -
Mount Royal College
Bachelor of Arts Degree - Psychology
University of Saskatchewan
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