Results-driven Customer Service Coordinator with a proven track record in issue resolution, customer inquiry coordination, and schedule optimization. Committed to enhancing customer experience and ensuring seamless service delivery.
Overview
5
5
years of professional experience
Work History
Customer Service Coordinator
Emmanuel Gration
01.2023 - Current
Coordinated customer inquiries and resolved issues promptly and efficiently.
Managed scheduling for customer service representatives to ensure coverage.
legal assistant
Nishanthan law
03.2021 - 08.2022
Conducted legal research to support ongoing cases and client inquiries.
Organized and maintained case files using document management systems.