Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Merveille Niange Katanga

Scarborough,CANADA

Summary

Accomplished candidate experienced in contract negotiation and delivering excellent customer solutions. Knowledgeable in latest regulations and standards to support operations. Experienced in developing strategies to help clients reach goals and provide cost savings.

Overview

6
6
years of professional experience

Work History

Vendor Assistant

LC Waikiki
10.2016 - 12.2018
  • Played a key role in identifying cost-saving opportunities by analyzing vendor proposals and negotiating better deals whenever possible.
  • Streamlined the ordering process for improved efficiency, resulting in timely deliveries and increased customer satisfaction.
  • Enhanced vendor relations by consistently maintaining clear communication and promptly addressing concerns.
  • Provided exceptional customer service by addressing inquiries and complaints professionally, ensuring a high level of satisfaction among clients.

Marketing Officer

Angel Cosmétique
01.2016 - 08.2017
  • Increased brand awareness by implementing targeted marketing campaigns and strategies.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Organized events and trade shows to showcase company products and services, generating valuable leads.
  • Managed social media channels to boost online presence and engagement with consumers.
  • Coordinated with sales teams to develop effective promotional materials and sales collateral.
  • Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.

Cashier

Mini Congo
01.2013 - 12.2016


  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor in Communication Science - Organization's Communication

IFASIC
Kinshasa
12.2023

Skills

  • Data entry proficiency
  • Stock replenishment
  • Merchandising Strategies
  • Customer Service
  • Attention to Detail
  • Safety practices
  • Interpersonal Communication
  • Product and Service Sales
  • Sales Growth
  • Sales management
  • Event Planning
  • Scheduling Coordination

Languages

Français
Anglais
Lingala

Timeline

Vendor Assistant

LC Waikiki
10.2016 - 12.2018

Marketing Officer

Angel Cosmétique
01.2016 - 08.2017

Cashier

Mini Congo
01.2013 - 12.2016

Bachelor in Communication Science - Organization's Communication

IFASIC

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Merveille Niange Katanga