Mershid M. Benyamini

Los Angeles

Overview

years of professional experience

NGS

08.2023 - 05.2025

Spearheaded full-cycle inventory operations, including demand forecasting, stock optimization, and reduction of obsolete materials
Instituted comprehensive safety protocols and training programs, leading to a 30% reduction in workplace incidents
Supervised multichannel customer support (phone, email, chat), consistently exceeding satisfaction benchmarks
Led cross-functional teams through end-to-end project delivery, ensuring on-time and within-budget execution
Created and managed project timelines, resource allocation plans, and operating budgets aligned with organizational priorities
Defined project goals, scope, and deliverables with clarity and alignment to stakeholder expectations
Identified potential risks and implemented mitigation strategies to safeguard timelines and performance
Monitored project milestones against targets, proactively addressing bottlenecks and delays

Solar Art Window Film

01.2007 - 08.2023

Directed multi-regional operations across California, overseeing 50+ employees and maintaining a 75% travel commitment
Partnered with HR to develop job scopes, lead recruitment efforts, and improve onboarding programs across locations
Drafted, negotiated, and managed client contracts, ensuring compliance and profitability
Drove customer satisfaction through targeted operational improvements and policy updates
Built and sustained long-term vendor and manufacturer relationships to support consistent supply chain flow
Orchestrated logistics and scheduling across diverse sales and installation teams
Led regional sales strategy meetings and goal-alignment sessions on a weekly and monthly cadence
Oversaw warehouse operations, inventory control, and procurement logistics
Designed and executed systems to improve administrative efficiency and operational consistency
Developed comprehensive training programs that enhanced new hire performance and retention
Conducted monthly audits to ensure inventory accuracy and cost efficiency
Established and tracked KPIs for sales teams, providing insights and tactical adjustments to optimize results
Managed billing processes and upheld financial accuracy through detailed reporting and controls
Formulated and executed sales strategies to expand market share and revenue growth, often in collaboration with marketing teams
Analyzed sales metrics and performance data to refine strategy and enhance team effectiveness

NGS

08.2023 - 05.2025

Solar Art Window Film

01.2007 - 08.2023