An organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated to continue to learn and grow as an Administrative Professional.
Overview
12
years of professional experience
Work History
Heritage Warehousing & Distribution Inc.
Administrative Clerk/ Accounts Manager
2022.11 - 2024.08 (1 year & 9 months)
Job overview
Entered data into system and updated customer contacts with information to keep records current.
Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Managed multiple email accounts with approximately 50 - 100 emails per day and responded in a timely manner.
Scheduled dangerous goods product for pick up at various facilities to ensure customer orders are shipped on time.
Coordinated and scheduled meetings and appointments.
Informed and supported business leaders through consistent communication and administrative support duties.
Boosted client satisfaction by developing and maintaining strong relationships with key accounts.
Resolved customer issues promptly, fostering loyalty and strengthening long-term relationships.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Medican Staffing
Warehouse Picker/Packer
2022.05 - 2022.09 (4 months)
Job overview
Pull and pack products based on daily orders from customers and vendors
Meeting specifics of customer orders in timely manner
Monitors products quality frequently, reporting problems to mitigate safety issues
Follows good manufacturing practices and required work safe practices
Performs other duties as assigned by management or superiors.
Used scanners to quickly locate and track items in warehouse.
Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
Improved order accuracy by diligently picking products according to pick lists and packing slips.
Prepared and checked outbound shipments for accuracy.
Stay At Home
2020.04 - 2022.05 (2 years & 1 month)
Job overview
Laid off due to covid19
TPI Personnel Inc.
Recruitment Coordinator
2020.02 - 2020.04 (2 months)
Job overview
Developed sustainable recruiting strategy based on company's goals
Searched resume database for the most compatible applicant(s) to meet client's needs
Answer and forward incoming calls to appropriate departments, as well, answered all enquiries
Prepare notes regularly for the tasks completed or in progress
Adhere to personal data privacy regulations
Posted job descriptions on career websites
Conducted phone interviews.
Disaster Recovery FORCE Inc.
Human Resource Coordinator/Admin
2019.01 - 2020.01 (1 year)
Job overview
Oversaw smooth employee terminations by coordinating paperwork and conducting the exit interviews
Maintained accurate and current employment records for all positions and team members
Delivered expert administrative support each day, including processing all of the paperwork, appointment requests and payments coming through a busy Restoration office
Continuously classified and filed records to keep the system efficient and all information organized
Managed smooth and accurate supply restocking to keep the business operating efficiently
Trained new employees in clerical tasks and office policies to avoid misunderstandings and enhance productivity
Reviewed physical and digital records to identify and correct inaccuracies
Create yearly projection sheets, monthly projections, source deductions sheets using spreadsheet on Excel
Payroll engagement and training to new employees using QuickBooks software
Create letterheads for company, invoices, as well as all required updates on all forms and correspondences
Assist Management in legal correspondences in a timely manner
Create Lease Agreements to tenants for units being rented
Contact clients for payment processing
Issued receipts on hard copy and electronically
Microsoft Office; Microsoft Word, Microsoft Excel, Outlook
Mailing, faxing, printing, copying, sorting all incoming and outgoing correspondence
Conduct meetings as required.
Stay at home mom
2017.04 - 2019.01 (1 year & 9 months)
Job overview
Maternity leave
BARTOLINI BERLINGIERI BARRAFATO FORTINO LLP
Legal Assistant
2016.08 - 2017.04 (8 months)
Job overview
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals on an eight-line phone system
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Maintain scheduling and event calendars
Schedule and confirm appointments for clients and management
Make copies of correspondence or other printed material
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations
Open, read, route, and distribute incoming mail or other materials
Conduct searches to find needed information, using such sources as the Internet
Learn to operate new office technologies as they are developed and implemented.
Homer & Wilson Limited
Payroll Administrative Secretary
2012.06 - 2013.01 (7 months)
Job overview
Responsible for managing payroll processing scheduled and unscheduled payrolls for vacation payouts and ensured that the deadlines are met
Prepared documents and invoices for shipping and receiving, as well as customers
Aided managing director and staff as required
Responsible for all incoming and outgoing calls, greeting customers and clients
AR/ AP, QuickBooks on a day-to-day basis
Made sure filing system was up to date electronically and physically
Responsible for mail distribution, as well as sorting and collecting all proper documentation
Greeted customers and directed them to appropriate department.
Education
Everest College
Legal Administration Diploma
Everest College
Business Administration Diploma
Skills
Work well independently or as part of team environment
Attention to Detail
Microsoft Office; Word, Excel, Outlook, Powerpoint
Organized, Punctual, Multitasker with Accuracy
Data Entry and Filing
Excellent Written, Verbal and Interpersonal skills
Maintaining confidentiality
50 WPM
Timeline
Administrative Clerk/ Accounts Manager
Heritage Warehousing & Distribution Inc.
2022.11 - 2024.08 (1 year & 9 months)
Warehouse Picker/Packer
Medican Staffing
2022.05 - 2022.09 (4 months)
Stay At Home
2020.04 - 2022.05 (2 years & 1 month)
Recruitment Coordinator
TPI Personnel Inc.
2020.02 - 2020.04 (2 months)
Human Resource Coordinator/Admin
Disaster Recovery FORCE Inc.
2019.01 - 2020.01 (1 year)
Stay at home mom
2017.04 - 2019.01 (1 year & 9 months)
Legal Assistant
BARTOLINI BERLINGIERI BARRAFATO FORTINO LLP
2016.08 - 2017.04 (8 months)
Payroll Administrative Secretary
Homer & Wilson Limited
2012.06 - 2013.01 (7 months)
Everest College
Legal Administration Diploma
Everest College
Business Administration Diploma
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