Merrin Jacob
Kitchener,ON
Summary
Dynamic professional with a proven track record at Loblaws, enhancing customer satisfaction and streamlining operations. Excelled in food safety and Microsoft Excel, demonstrating a unique blend of technical and interpersonal skills. Influential in improving educational methods as a Guest Lecturer at Catholicate College, showcasing adaptability and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Bakery Clerk
Loblaws
Kitchener, Ontario
10.2023 - Current
- Listened to guests to understand needs and help each person select optimal products and services.
- Managed customer complaints and resolved issues in a timely and professional manner.
- Verified that all products were labeled with correct pricing information.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Guest Lecturer
Catholicate College
Thiruvalla, Kerala
09.2022 - 04.2023
- Facilitated discussion among students to promote critical thinking skills.
- Provided individualized instruction to meet the needs of diverse learners.
- Incorporated technology and multimedia tools into lectures to enhance learning experiences and accommodate various learning preferences.
- Improved classroom teaching methods by observing fellow educators and learning new techniques.
- Provided input into hiring decisions when adjunct faculty members were needed.
Education
Bachelor of Commerce - Taxation
Saintgits College of Applied Sciences
Kerala04-2018
Master of Commerce - Finance
Catholicate College
Kerala08-2020
Global Business Management -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2023
Global Hospitality Management -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12-2024
Skills
- Cash register operation
- Food handling safety
- Microsoft Excel proficiency
- Excel data modeling
Timeline
Bakery Clerk
Loblaws
10.2023 - Current
Guest Lecturer
Catholicate College
09.2022 - 04.2023
Bachelor of Commerce - Taxation
Saintgits College of Applied Sciences
Master of Commerce - Finance
Catholicate College
Global Business Management -
Conestoga College Institute of Technology And Advanced Learning
Global Hospitality Management -
Conestoga College Institute of Technology And Advanced Learning
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