Merrily Taylor
Orinda
Summary
Dynamic and customer-focused Teller at Wells Fargo & Company, recognized for enhancing customer satisfaction through exceptional service and efficient cash handling. Leveraged strong attention to detail and professionalism to manage high-volume transactions, ensuring accuracy and fostering a welcoming environment. Committed to resolving inquiries promptly, contributing to a positive branch experience.
Overview
35
35
years of professional experience
Work History
Teller
Wells Fargo & Company
04.1990 - 08.2025
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
Education
Bachelor of Arts - Recreation Administration
California State University, Chico
Chico, CA12-1981
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Cash handling and management
- Friendly
- Approachable
Timeline
Teller
Wells Fargo & Company
04.1990 - 08.2025
Bachelor of Arts - Recreation Administration
California State University, Chico
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