Merralyn Romero Sevilleno
Grandravine Toronto Canada,ON
Summary
Accomplished finance professional with extensive expertise in end-to-end accounting and finance administration. Proven ability to effectively manage stakeholder expectations, earning trust and confidence at all organizational levels. Committed to continuous learning and improvement, driving innovation and excellence in financial management practices. A results-oriented individual dedicated to delivering strategic financial solutions that drive organizational success.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Financial Advisor, Part-time
Primerica Insurance Company Canada
01.2024 - Current
- Provide guidance and advice on clients' suitable insurance coverage based on individual risk assessment.
- Develop and implement personalized financial plans in consideration of age, gender, and status.
- Build and maintain strong client relationships, contributing to business growth through effective sales and adherence to regulatory requirements.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Maintenance Staff, Part-time
Unity Fitness Harborfront Canada
11.2023 - Current
- Execute thorough cleaning and maintenance to uphold a sanitary and visually appealing environment
- Ensure the proper use of cleaning supplies and equipment, maintaining a high standard of cleanliness and safety
- Collaborate with team members to address specific cleaning needs and contributed to a well-organized and welcoming facility.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Front-end Customer Service Associate, Part-time
McDonalds Canada
08.2023 - Current
- Creates and maintains a pleasant and calming environment to deliver an excellent guest experience
- Exhibit high energy and professionalism when dealing with guests and staff
- Utilize POS system to handle customer cash, card and gift card transactions
- Achieved 100% zero cash shortage in every cash audit on the tilt handled
- Achieved a 100% on-time target of 90 seconds per transaction to ensure quick service that increase customer loyalty.
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
- Managed returns and exchanges, maintaining professionalism while adhering to company policies.
- Kept inventory well-stocked at the front end displays, making it easy for customers to find popular items quickly.
- Developed strong relationships with customers through active listening, empathy, and understanding their needs.
- Improved overall efficiency of the front end by suggesting process improvements to management.
Customer Service Desk Cashier, Part-time
Metro Inc Canada
05.2023 - Current
- Enable customers to feel welcomed, meaningful, and appreciated by answering questions about products sold throughout the store
- Develop and manage relationships with customers to increase customer loyalty
- Manage cash payments efficiently by ensuring no cash shortages in day-to-day transactions.
- Managed high-volume customer queues efficiently, minimizing wait times while maintaining exceptional service standards.
- Resolved customer issues swiftly by collaborating with team members and leveraging resources effectively.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Conducted thorough price checks for customers, guaranteeing transparency and accuracy in transactions.
- Maintained a clean and organized workstation, ensuring a pleasant environment for customers and colleagues alike.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Store Front Associate, Part-time
Tim Hortons Inc Canada
01.2023 - 05.2023
- Maintained store quality standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Interacted well with customers to build connections and nurture relationships
- Utilized POS system to handle customer cash card transactions.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Improved customer satisfaction by providing efficient and accurate cash handling services.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Payroll Associate Manager
Tech Mahindra Inc-Philippines
06.2019 - 05.2023
- Contribute to the strategic Planning & Direction of the Finance Department by making sound Financial inputs to the Finance Head, particularly on Payroll.
- Audits, reviews, and examines Finance Payroll Policies & Practices and advises revision of such if deemed necessary with the Executive Committee's approval
- Lead Cebu Payroll Department in setting high personal & professional standards while exercising effective Leadership and control
- Achieved 100% Compliance on Payroll Goals by meeting target date completion in a manual processing set-up for 5000 payroll headcounts
- Achieved 70% Jeonsoft Payroll Software completion rate for one branch while simultaneously processing manual payroll for a 5000 headcount
- Tasked to close Payroll Related Accounts Monthly, including government entries, loan deductions, and salary advances
- Prepared and reconciled Monthly Payroll Analytics using Microsoft Excel pivot and v-look-up functions
- Prepared monthly, bi-monthly, quarterly, and annual metrics reports for discussion with the management team.
- Stayed up-to-date on relevant tax laws, ensuring accurate withholding calculation.
- Ensured timely payments for employees through meticulous monitoring of deadlines and submission schedules.
- Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
- Identified opportunities for process improvements within the payroll system, leading to increased operational efficiency.
- Communicated effectively with employees at all levels regarding their pay-related inquiries or issues.
- Collaborated with HR department to ensure seamless onboarding and offboarding processes for payroll purposes.
- Developed strong working relationships with colleagues across departments, fostering a positive work environment.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
Finance Manager
Ripeconcepts Inc. Philippines
08.2015 - 05.2019
- Lead the department and ensure actions are aligned with the company's vision mission
- Attended Senior Leadership Team discussion and highlighted Finance Role in the accomplishment of the plans and direction of the company.
- Prepared, analyzed important financial reports to the management such as Monthly Financial Review, Month End Sales Report, Comparative Financial Statements YOY and YTD report
- Prepared trial balances for Philippines, US & Hongkong books
- Coordinates with the external audit to ensure that entries and practices are correct and appropriate
- Verified, confirmed, and endorsed disbursement before the President's approval
- Prepared monthly budget and facilitated international disbursements
- Monitored funds cash flow for the Philippines, Hong Kong, and U.S Offices
- Lead the Accounts Receivable Management
- Computed commission for salespeople.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Optimized cash flow with diligent monitoring of accounts receivable and payable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Negotiated favorable terms with vendors, resulting in significant cost savings for the company.
- Developed comprehensive financial reports for executive decision-making support.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Enhanced budget management by implementing expense tracking and cost reduction strategies.
- Improved financial forecasting accuracy, utilizing advanced analytical models.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
Finance Manager
Classique Ideas Interior Design Inc Philippines
12.2013 - 04.2015
- Contributed to the strategic Planning & Direction of the Company by making sound financial inputs to the Executive committee
- Primarily involved and authored in the implementation of Finance Policies & Practices
- Directly reports to the Office Manager and ExCom, ensuring timely reporting, particularly on budgetary issues and concerns
- Audited, reviewed, and examined Finance Policies & Practices and advised revision with the Executive committee's approval if necessary
- Consolidated Cash Position Reports of Cebu & Manila Branch
- Lead the Finance Department in setting high personal & professional standards while exercising effective Leadership and control
- Represented the company during bank negotiations and credit line program availments
- Ensured a close relationship with the bank
- Attended meetings & seminar necessary for improving the Finance Department and the entire company
- Prepared reports and analysis weekly, monthly, quarterly & annual.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Admin Officer
Leaderscorp Financial Inc. -Philippines
06.2013 - 11.2013
- Handled recruitment with a quota of 10 qualified applicants weekly
- Assisted the Human and Resource manager on HR & Admin functions
- Prepared weekly report on Attendance/Overtime & Leaves
- Cross-checked weekly payroll costs
- Released payroll checks & cash to employees
- Acted as the company's bookkeeper, thus responsible for ensuring all government transactions on employment were adhered to
- Acted as a front liner on lenders' relations to the U.S
- Established relationships with banks in the U.S
- Who can be possible lenders for the company
- Provided needed Lender's requirements
- Coordinated issues that might arise between clients and lenders
- Facilitated requirements on application and renewal for lenders
- Get updated information on taxation in the U.S
- Coordinated needed requirements on US Taxation.
Admin Officer
Philwebservices Global Solutions Inc-Philippines
01.2012 - 05.2013
- Maintained and developed HR policies, ensuring compliance and contributing to the development of corporate HR policies
- Developed the HR department to ensure aa professional HR service
- Ensured timely recruitment of required level/quality of Management staff and other business lines staff to meet business needs, focusing on Employee Retention and key Employee Identification initiatives
- Provided active support in the selection of Recruitment agencies which meet the corporate standard
- Ensure Corporate Branding in recruitment websites and advertisements
- Developed, refined, and fine-tuned effective methods or tools for selection to ensure the right people with the desired level of competence are brought into the organization or promoted
- Prepared information and input for the salary budgets
- Ensure compliance with the approved salary budget; focus on pay for performance and salary benchmarks where available
- Ensure adherence to corporate guidelines on salary adjustments and promotions
- Coordinate increments and promotions of all staff
- Ensured appropriate communication at all staff levels
- Recommend and ensure implementation of Strategic directions for people development within the organization
- Ensured a motivational climate in the organization, including adequate opportunities for career growth and development
- Administered all employee benefit programs in conjunction with the Finance and Administration department
- Oversaw the central HR Administration on employee offer letters, salary letter and employment contracts, upgrade charts every month and maintain complete and accurate personnel records
- Coordinated the design, implementation, and administration of human resource policies and activities to ensure the availability and effective utilization of human resources for meeting the company's objectives
- Counseling and Guidance cell - provide support to Managers in case of disciplinary issues.
Handled the entire accounting procedures of the company
TROPICALE REFLECTIONS INC.
08.2008 - 12.2012
- Handled the entire accounting procedures of the company, such as vouchers Preparation, Official Receipt Preparation/Government Reports Preparation/Financial Statements Preparation,/Bank Reconciliation.
Accounting Staff
Pacific Traders Manufacturing Corporation-Philippines
08.2008 - 12.2012
- Overall handled the Tax Credit Claims of the company and its group
- Prepared & Filed Monthly & Quarterly returns (VAT/Withholding taxes/ITR)
- Represented the company during government-related seminars
- Prepared reports required by government agencies such as BIR-LTDO/DOF/BOI/DENR/SEC
- Handled the company's license renewal (Mayors Permit/Sanitary Permit/Fire Permit/Environmental Clearance)
- Prepared and filed to BOI Annual VAT Inclusion Report
- Prepared and submitted to SEC General Information Sheet
- Handled CAS Application of the company
- Submitted to LTDO & SEC Financial Statements of the company
- Assisted in the compliance requirements of the new business venture, if any
- Recorded Liabilities under trust receipts transactions
- Input official receipts on the Great Plains accounting system
- Recorded debit transactions of Banco de Oro Php & Dollar Accounts
- Handled Payroll of monthly paid employees
- Handled Property Plant & Equipment monthly lapsing and movements
- Prepared monthly schedules for closing (LCTR/Loans/Depreciation)
- Take part in the annual closing, handling reconciliation of various accounts (LCTR/loans/Depreciation/Accounts Payable Foreign/Taxes & Licenses/Value Added Tax/Withholding Tax Wages & Compensation/SSS Loans/SSS Contribution/Pag-ibig loan/Pag-ibig contribution/Philhealth contribution/Tax Credit Claim)
- In charge of checking the check vouchers prepared by the vouchers payable in-charged
- In charge of keeping original documents in the central vault, including fundamental properties, stock certificates, books of accounts and other officers' personal files
- Maintained copy of the group's business permits and licenses
- Maintained annual copy of the group's financial statements.
- Assisted in the development of annual budgets with inputs from various departments, aligning financial goals with strategic objectives.
- Ensured accurate fixed asset tracking by performing regular physical inventory counts and reconciliations against system records.
- Contributed to a positive work environment within the accounting department by actively participating in team meetings and offering support to colleagues when needed.
- Reduced errors in financial reporting through thorough reconciliation of accounts and attention to detail.
- Assisted in the timely preparation of financial statements, ensuring regulatory compliance.
Finance Officer
USA Sports Inc-Philippines
05.2003 - 04.2008
- Maintained the company's overall finance operation
- Prepared and discussed reports such as the company's monthly, quarterly, and annual budgets
- Take a significant role in the restructuring of company payables
- Vendor management, ensuring smooth relationships with the suppliers, both local and foreign vendors
- Frontline and administered bank matters, ensuring deficits and overdrafts are avoided
- Handled and prepared a report on the owner's personal dollar time deposit
- Performed as an overall cashier during ALA Boxing's boxing promotions
- Acted as a loan officer of the company, representing the company in acquiring bank loan credit.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Improved budget planning and forecasting with thorough analysis of historical data and market trends.
- Generated financial and operational reports to assist management with business strategy.
- Streamlined financial processes for increased efficiency and accuracy in reporting.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
- Reduced financial risk by implementing robust internal controls and regular audits.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
Fixed Asset Auditor
Sarrosa International Hotel and Residential Suites-Philippines
11.2001 - 04.2003
- Inventory management over company's tangible assets
- Prepared inventory report to cost accountant and Finance Manager
- Physical accounting over all hotel assets and provided report in a timely manner
- Performed other functions assigned from time to time.
- Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
- Ensured compliance with regulatory requirements by performing regular audits and staying up-to-date on industry standards.
- Streamlined audit processes, improving efficiency and reducing time spent on each audit engagement.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Increased internal control effectiveness through diligent evaluation of processes and providing recommendations for improvement.
- Performed observations and evaluated supporting documents to supplement audit findings.
- Adapted plans and schedules to meet changing priorities of work objectives, resources and workload demands.
Education
Global Business Management -
FLEMING COLLEGE
TORONTO, ONTARIOBachelor of Science in Commerce Major in Management Accounting -
UNIVERSITY OF SAN JOSE RECOLETOS
Skills
- Microsoft Excel
- Honest and Dependable
- Departmental oversight
- Decision-Making
- Process Implementation
- Accounts receivable management
- Microsoft Excel expertise
- Accounts Payable and Receivable
- Budget Forecasting
- Team Collaboration
Certification
Smart Serve Certificate, 09/30/2023, 09/29/2029
References
Available upon request
Training
- 11/12/2023, AixSafety.com, WHMIS
- 11/12/2023, Ontario Human Rights, Ontario Human Rights Code
- 10/27/2023, Ministry of Labour, WorkersHealthand Safety Awareness
- 06/06/2023, Linkedin Learning, SAP Sales and Distribution
- 06/05/2023, Linkedin Learning, SAP ERP Essential Training
- 05/29/2023, Linkedin Learning, Learning SAP MM
- 09/22/2021, Techmahindra Online, Excel in Excel Part 1
- 09/29/2021, Techmahindra Online, Excel Intermediate
- 04/26/2011, Gear Up Team & Training, Leadership Training
- 06/15/2022, Techmahindra Online, Scrum Fundamentals
- 09/25/2020, Techmahindra Online, The Power of Gratitude
Languages
English
Professional Working
Visayan Philippines
Native or Bilingual
Timeline
Financial Advisor, Part-time
Primerica Insurance Company Canada
01.2024 - Current
Maintenance Staff, Part-time
Unity Fitness Harborfront Canada
11.2023 - Current
Front-end Customer Service Associate, Part-time
McDonalds Canada
08.2023 - Current
Customer Service Desk Cashier, Part-time
Metro Inc Canada
05.2023 - Current
Store Front Associate, Part-time
Tim Hortons Inc Canada
01.2023 - 05.2023
Payroll Associate Manager
Tech Mahindra Inc-Philippines
06.2019 - 05.2023
Finance Manager
Ripeconcepts Inc. Philippines
08.2015 - 05.2019
Finance Manager
Classique Ideas Interior Design Inc Philippines
12.2013 - 04.2015
Admin Officer
Leaderscorp Financial Inc. -Philippines
06.2013 - 11.2013
Admin Officer
Philwebservices Global Solutions Inc-Philippines
01.2012 - 05.2013
Handled the entire accounting procedures of the company
TROPICALE REFLECTIONS INC.
08.2008 - 12.2012
Accounting Staff
Pacific Traders Manufacturing Corporation-Philippines
08.2008 - 12.2012
Finance Officer
USA Sports Inc-Philippines
05.2003 - 04.2008
Fixed Asset Auditor
Sarrosa International Hotel and Residential Suites-Philippines
11.2001 - 04.2003
Global Business Management -
FLEMING COLLEGE
Bachelor of Science in Commerce Major in Management Accounting -
UNIVERSITY OF SAN JOSE RECOLETOS
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