Qaise Razai
Edmonton,AB
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Commercial Tire Technician
Westcan Bulk Transport
10.2023 - Current
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Utilized specialized tools and equipment to safely remove and install tires.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Assisted team by keeping shop tidy, clean, and free of safety hazards.
Premium Services Supervisor
Compass Group Management
08.2018 - 09.2023
- Train workers in service policies, safety requirements and specifics of activities.
- Assign schedules and specific tasks to workers for optimal coverage.
- Facilitate hiring, train and evaluation of staff.
- Enhanced customer service based on feedback from guests.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Skilled at working independently and collaboratively in a team environment.
- Work flexible hours across night, weekend and holiday shifts.
Store Associate
Macs Convenience
05.2017 - 07.2018
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
- Developed strong rapport with customers and created positive impression of business.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered questions about store policies and addressed customer concerns.
Education
1st Year Apprenticeship - HET
NAIT
EdmontonHigh School Diploma -
Strathcona High School
Edmonton, AB06.2017
Skills
- Customer Satisfaction
- Safe Work Methods
- Leadership
- Critical Thinking
- Strong Communication Skills
- Ability to Work Under Pressure
- Managing Schedules
- Time Management
- Microsoft Office
- French Proficient
Certification
CSTS 2020
WHMIS 2015
Basic First Aid & CPR Level C
H2S Alive
ProServe
Timeline
Commercial Tire Technician
Westcan Bulk Transport
10.2023 - Current
Premium Services Supervisor
Compass Group Management
08.2018 - 09.2023
Store Associate
Macs Convenience
05.2017 - 07.2018
1st Year Apprenticeship - HET
NAIT
High School Diploma -
Strathcona High School
CSTS 2020
WHMIS 2015
Basic First Aid & CPR Level C
H2S Alive
ProServe
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