Meron Afework Zewdie
Calgary
Summary
Experienced with providing compassionate care and assistance to patients. Utilizes strong communication skills to ensure patients' needs are met efficiently. Track record of working collaboratively with healthcare teams to deliver exceptional patient support.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.
Overview
17
17
years of professional experience
Work History
Health Care Aide
Carewest
05.2015 - Current
- Company Overview: www.carewest.ca
- Enhanced patient comfort by providing compassionate and attentive care
- Reduced patient anxiety through effective communication and active listening skills
- Assisted with daily living activities, promoting patient independence and overall wellbeing
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls
- Documented vital signs to inform nurses and physicians of any changes in patient status
- Disinfected tools, equipment and surfaces between patients
- Completed necessary reports and documentation on time and to specifications
- Coordinated with other healthcare professionals to provide patients with comprehensive care
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients
- Assisted in feeding patients by offering fluids and snacks and recording amounts consumed in logbook
- Documented vital signs to inform nurses and physicians of any changes in patient status
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment
- Took and recorded patients' vital signs, documenting in medical charts
- Transported patients to and from appointments, assisting with getting in and out of vehicles
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments
- Inspected equipment for defects and completed basic repairs
- Www.carewest.ca
Health Care Aide
Bethany Nursing Home
03.2015 - 04.2017
- Collaborated with multidisciplinary team members to develop individualized care plans for patients
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures
Client Support Worker
Private Employers
03.2008 - 07.2010
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Met customer service goals and exceeded customer expectations
- Established trust with clients by maintaining confidentiality and ensuring data privacy
- Assisted in the development of client support strategies for optimal service delivery
- Ensured timely responses to client inquiries, prioritizing urgent requests for faster resolution times
- Developed strong relationships with clients through consistent follow-ups on outstanding issues or concerns
- Promoted a positive work environment through active listening, empathy, and open communication with colleagues
Education
Diploma - Medical Office Assistance
East West Collage of Business And Technology
Calgary, AB03-2025
Diploma - Health Care Aid
Robertson College
Calgary, AB08-2014
Diploma - Information Technology
Rift Valley College........
Ethiopian07-2007
Skills
- Compassionate
- Reliable team player
- Patient care
- Patient relationship building
- Safety precautions
- Patient-focused care
- Feeding assistance
- Direct patient care
- Vital signs monitoring
- Patient lifting
- Documenting behaviors
- End-of-life care
- Inpatient care
- Patient management
- Quality assurance controls
Timeline
Health Care Aide
Carewest
05.2015 - Current
Health Care Aide
Bethany Nursing Home
03.2015 - 04.2017
Client Support Worker
Private Employers
03.2008 - 07.2010
Diploma - Medical Office Assistance
East West Collage of Business And Technology
Diploma - Health Care Aid
Robertson College
Diploma - Information Technology
Rift Valley College........
Similar Profiles
Noralyn UmbreroNoralyn Umbrero
Health Care Aide at CarewestHealth Care Aide at Carewest
Lovepreet KaurLovepreet Kaur
Nursing Attendent at CarewestNursing Attendent at Carewest
Claris KimaniClaris Kimani
Registered Nurse, Complex Continuing Care/ Mental Health Unit at CarewestRegistered Nurse, Complex Continuing Care/ Mental Health Unit at Carewest