Detail-oriented and adaptable professional with 19 years in office administration roles. Known for exceptional time management and problem-solving skills. Skilled in providing high-quality support to ensure customer satisfaction.
Overview
20
20
years of professional experience
Work History
Office Administrator / Accounts Receivable
Copperside Foods Group
Prince George / Terrace, BC
09.2023 - Current
All tasks performed remotely from Telkwa BC
Monthly tobacco tax submissions to BC Government
Record sales, manage debit notes, and balance payments for 1.5 million Red Bull sales each year.
Generate monthly summaries of BC Food sales for school districts.
Conduct reference checks and establish wholesale customer accounts.
Sent monthly account statements to clients
Manage and process daily credit card payments
Provide support to online ordering platform
Update Excel spreadsheets to reflect monthly sales and expenses
Called customers to collect outstanding payments
Order Desk / Accounts Payable / Office Manager
Bulkley Valley Wholesale
Smithers, British Columbia
07.2006 - 07.2023
Processed orders, fielded inquiries, and filtered calls while maintaining high standards of professionalism and efficiency.
Handled customer inquiries and resolved issues effectively.
Payroll administrator
Input daily vouchers to process supplier payments.
Balance daily cash, debit/credit, and EFT payments
Facilitate accurate reconciliation of all employee company credit cards
Managed office inventory and placed new supply orders.
Maintain office postage meter and other courier services
Closing store operations and compiling daily reports
Monthly coupon submission for store reimbursement
Executed filing tasks to ensure easy document retrieval.
Printing daily invoice dispatch and truck delivery schedules
Process credit notes
Generate weekly reports for sales representatives.