Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merissa Kirk

EDMONTON

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration within Boyle street community services. Proven success in managing teams, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals Skilled in crisis response and building rapport, demonstrating adaptability and excellent communication. Achieved significant improvements in participant engagement and resource connection, leveraging both problem-solving abilities and time management skills.


Overview

7
7
years of professional experience

Work History

Street Outreach Team Lead

Boyle Street Community Services
07.2024 - Current
  • Managed schedules, accepted time off requests.
  • Conducted regular supervisions with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Led team in achieving operational excellence through streamlined processes and effective communication.
  • Mentored junior staff, fostering skill development and enhancing team performance.
  • Provided leadership, guidance and support to staff members.

Community Support Worker

Radius Health and Healing
02.2024 - Current
  • Advocated for client rights and access to resources, fostering an inclusive community environment.
  • Respond to drug poisonings
  • Monitored client progress and adjusted support strategies to ensure alignment with evolving goals
  • maintaining a safe space for all clients

Street Outreach Worker

Boyle Street Community Services
10.2021 - Current
  • Engaged individuals experiencing homelessness through outreach efforts and community connection
  • Developed and maintained relationships with community organizations to enhance service delivery
  • Ingage in case work and helping clients access their basic needs
  • Developed and maintained trusting relationships with vulnerable populations to facilitate access to services.
  • Collaborated with community organizations to coordinate support services tailored to client needs.
  • Advocated for clients' rights, ensuring access to healthcare, housing, and employment opportunities.

Winter Warmer

Boyle Street Community Services
07.2018 - 10.2021

- Insure a safe and welcoming Environment.

- Relationship building by actively listening, providing resources, De- escalating conflicts and maintaining boundaries.

- Functioning in high pressure situations And respond quickly to individuals in crisis.

- Maintain confidentiality with community participants personal information.

Education

Addictions And Community Services -

CDI College
05.2018

Skills

  • Conflict resolution
  • Coaching and mentoring
  • Schedule management
  • Customer focus
  • Attention to detail
  • Relationship building

Timeline

Street Outreach Team Lead

Boyle Street Community Services
07.2024 - Current

Community Support Worker

Radius Health and Healing
02.2024 - Current

Street Outreach Worker

Boyle Street Community Services
10.2021 - Current

Winter Warmer

Boyle Street Community Services
07.2018 - 10.2021

Addictions And Community Services -

CDI College
Merissa Kirk