MERISSA B. LLAGUNO
Sun City
Summary
Resourceful professional with proven leadership experience in high-volume operations. Demonstrates excellence in team management, training, and process improvement. Known for strong work ethic, adaptability, and maintaining safety standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Warehouse Associate
AMAZON KRB4 (SDC)
Perris
09.2024 - Current
- Perform inbound and outbound dock operations with demonstrated versatility
- Operate Linde/Raymond order picker with consistent safety compliance
- Cross-trained in multiple departments: Eurosort, Inbound, Outbound, and Stow
Returns Lead
DECKER'S BRAND
Moreno Valley
01.2023 - 04.2024
- Led and trained teams of 25+ associates, ensuring operational excellence and accuracy
- Developed and implemented standardized work procedures
- Managed daily communications with management through various platforms
- Maintained CalOSHA certification in General Industry Safety and Health
- Utilized data analysis skills through Excel and PowerPoint for process improvement
Yard Marshall
AMAZON DCX7 DELIVERY STATION
Torrance
05.2021 - 06.2022
- Managed shipment scheduling and yard safety protocols
- Conducted onboarding and safety training for new associates
- Coordinated with multiple warehouses and drivers for efficient operations
- Prepared comprehensive reports for management on operational metrics
- Supervised dock preparation and tool management
Warehouse Associate
AMAZON DPS1 DELIVERY STATION
El Monte
03.2019 - 05.2021
- Processed over 120,000 units nightly as part of the night sort team
- Managed inbound induction area operations
- Served as COVID-19 on-site Assistant
- Cross-trained in Sort to Container, Picker, and Unloader positions
- Led Pre-Charge team operations
Education
Pasadena City College
Pasadena, CA01.2019
Diploma -
Heritage High School
Romoland, CA01.2017
Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- AMZL programs
- TC-56 & TC-57 devices
- Avery Scanners
- Linde/Raymond order picker
- Station Command
- Freight Management Console
- Inbound dock management
- Team Leadership
- Training
- Process Improvement
- Safety Protocol Implementation
- Cross-functional Collaboration
- Problem-Solving
- Time Management
- Project Coordination
- Quality Control
- Performance Monitoring
Timeline
Warehouse Associate
AMAZON KRB4 (SDC)
09.2024 - Current
Returns Lead
DECKER'S BRAND
01.2023 - 04.2024
Yard Marshall
AMAZON DCX7 DELIVERY STATION
05.2021 - 06.2022
Warehouse Associate
AMAZON DPS1 DELIVERY STATION
03.2019 - 05.2021
Pasadena City College
Diploma -
Heritage High School
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