Merina Mrzena
Alexandria,ON
Summary
Organized Administrative Assistant with 5 years of experience in office and personnel management. Personable and communicative individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, event coordination and project needs.
Overview
9
9
years of professional experience
Work History
Junior Compensation Advisor
Statistics Canada
01.2024 - Current
- Improved processes by recommending operational changes.
- Anticipated responses and prepared clear and articulate answers.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success.
- Assisted in the development of training materials for new advisors, improving overall team performance.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Contributed insights during team meetings aimed at optimizing firm-wide processes and procedures for increased efficiency.
- Built and maintained relationships with clients to provide ongoing support.
- Managed risk effectively by closely monitoring client portfolios and making timely adjustments.
Human Resources Administrative Assistant
Statistics Canada
02.2023 - 01.2024
- Facilitation of Internal Mental Health training Sessions.
- Provided support for upcoming internal and external events.
- Created, organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed and maintained administrative processes to achieve organizational objectives and improve office efficiency.
- Continues to ensure that all Internal communication advertising is up to date and relevant.
- Assisted with meetings and presentations within company.
- Prepared comprehensive reports on workforce analytics, aiding management in making informed decisions for current projects.
Acting Executive Assistant
Statistics Canada
05.2022 - 02.2023
- Ensured managers meeting folders are up to date with their upcoming meeting documents
- Organized executives' calendars and coordinated time for personal appointments or mental health breaks in between long meeting days
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Monitored managers inbox and flagged any prioritizing action items or emails
- Developed and maintained administrative processes to achieve organizational objectives and improve office efficiency
- Continued to ensure that the executives had all the information they required to have a successful day.
Administrative Assistant
Statistics Canada
05.2018 - 05.2022
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
- Organized and maintained filing and document management systems by coordinating, archiving and purging files
- Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports
- Maintained inventory in administrative building supply closet to prevent shortages of supplies
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
- Coordinated large-scale events and department activities by acquiring venues, developing guest lists and organizing catering services
- Collected, calculated and reported on expenditure and statistical data to inform senior management
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
Camp Counselor
City of Ottawa
07.2015 - 08.2017
- Applied effective conflict resolution and problem-solving techniques; liaise with parents, guardians, caregivers, volunteers and fulltime staff
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment
- Observed participants for signs of physical distress and stopped activity to administer care
- Enforced discipline and policies to protect safety of recreational activity participants
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills
- Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Administrative Assistant
Breast Cancer Action Ottawa
05.2017 - 07.2017
- Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Education
Internal Training in Second Language Training - Second Language Education
Statistics Canada
Ottawa, ONSmart Serve
Smart Serve
Online02.2023
Diploma in Office Administrative-Executive - Administrative Assistant
Algonquin College
Ottawa, ON12.2022
Internal Training in Excel Level 1 & 2 -
Statistics Canada
Ottawa, ON08.2019
Diploma in Event Management -
Humber College North Campus
Toronto, ON06.2019
High School Diploma -
St.Paul's Catholic High School
Ottawa, ON06.2016
Skills
- Sets challenging goals for self, modeled on dedication and high performance
- Effective collaboration with communities of practice, colleagues and stakeholders
- Meeting planning and appointment scheduling
- Cash deposit preparation
- Data entry documentation
- Excel spreadsheets
- Memo preparation
- Email and mail management
- Administrative operations
- Event coordination both large and small scale
- Effective time management
- Phone call answering
- Flexible
- Office equipment maintenance
References
References Available Upon Request
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Junior Compensation Advisor
Statistics Canada
01.2024 - Current
Human Resources Administrative Assistant
Statistics Canada
02.2023 - 01.2024
Acting Executive Assistant
Statistics Canada
05.2022 - 02.2023
Administrative Assistant
Statistics Canada
05.2018 - 05.2022
Administrative Assistant
Breast Cancer Action Ottawa
05.2017 - 07.2017
Camp Counselor
City of Ottawa
07.2015 - 08.2017
Internal Training in Second Language Training - Second Language Education
Statistics Canada
Smart Serve
Smart Serve
Diploma in Office Administrative-Executive - Administrative Assistant
Algonquin College
Internal Training in Excel Level 1 & 2 -
Statistics Canada
Diploma in Event Management -
Humber College North Campus
High School Diploma -
St.Paul's Catholic High School
Similar Profiles
Joseph KirbyJoseph Kirby
Data Collection Clerk at STATISTICS CANADAData Collection Clerk at STATISTICS CANADA
Martha CoadyMartha Coady
Manager – Operational Policy – Office of Privacy Management and Information Coordination at Statistics CanadaManager – Operational Policy – Office of Privacy Management and Information Coordination at Statistics Canada
Melanie GarnerMelanie Garner
Data Collection Clerk at Statistics CanadaData Collection Clerk at Statistics Canada
Cheli RichardCheli Richard
DCS CR-03 at Statistics CanadaDCS CR-03 at Statistics Canada
Cassandra BallantyneCassandra Ballantyne
Administrative Assistant at Innomar StrategiesAdministrative Assistant at Innomar Strategies