Merin Lindo
Scarborough,Canada
Summary
To secure a challenging position in a reputable organization to fully utilize my training, knowledge and skills, while making a significant contribution to the success of the company. Committed to providing outstanding customer service and maintaining an efficient and organized workplace.
Overview
1
1
year of professional experience
Work History
Team Member
Fat Burger
01.2022 - 01.2023
- Customer Engagement: Interact with customers to explain menu options, including upselling premium burgers, add-ons, and meal deals
- Order Management: Efficiently handle in-store, phone, and digital orders, ensuring accuracy in item selection and special requests
- Team Collaboration: Work closely with kitchen and delivery staff to ensure smooth operations and timely order fulfillment
- Sales Techniques: Apply sales techniques such as suggestive selling and cross-selling to increase average ticket size, ensuring a balance between customer satisfaction and sales targets
- Problem Resolution: Address and resolve customer concerns related to orders, wait times, or product issues, ensuring a positive dining experience
- Reference: Abhilash Balachandran ph: 437 533 4565
Education
Diploma - Supply chain and Operations management
CENTENNIAL COLLEGE
ScarboroughVishwadeepthi cmi public school
Adimali, KERALA04.2022
Skills
- Product knowledge
- Technical proficiency
- Team collaboration
- Market Research
- Customer relationship management
- Salesforce proficiency
- Outbound sales management
- Multitasking
- New market research
- Opening and closing procedures
- Customer Engagement
- Sales Presentations
Languages
English
Full Professional
References
Merin Philip
ID Number: 646475
Availability
FULL TIME
Timeline
Team Member
Fat Burger
01.2022 - 01.2023
Diploma - Supply chain and Operations management
CENTENNIAL COLLEGE
Vishwadeepthi cmi public school
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