Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Merima Becirovic

Ottawa,Canada

Summary

Dedicated and compassionate individual driven to provide care in a fast-paced setting. Skilled in multitasking and problem-solving while maintaining a positive attitude. Proven ability to work well under pressure and handle multiple tasks simultaneously. Highly motivated to utilize education and experience to provide quality care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Wellings of Stittsville
04.2023 - Current
  • Proactively addressed any customer issues or complaints in a polite manner while remaining professional at all times.
  • Anticipated customer and restaurant needs by evaluating environment.
  • Developed strong communication and customer service skills while working as a Food and Beverage Server in a fast-paced environment.

Concierge

Wellings of Stittsville
08.2022 - Current
  • Provide receptionist services and general administrative duties to staff and members of the community.
  • Receive and redirect internal and external calls regarding unit assistance or inquires about the Wellings.
  • Developed strong relationships with members to ensure excellent customer service delivery.

Personal Support Worker

Granite Ridge Care Community
04.2024 - 08.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

Summer Camp Counselor

Kanata Montessori
07.2023 - 08.2023
  • Worked collaboratively with colleagues to create fun-filled experiences for campers.
  • Established positive relationships with campers by providing support and encouragement.
  • Communicated with parents to provide camper updates and answer questions about camp activities.

Education

Bachelor of Science - Nursing

University of Ottawa
05.2026

Skills

  • Team collaboration
  • Customer service excellence
  • Time management
  • Attentiveness
  • Critical thinker

Languages

English

Certification

  • Certificate in Basic Life Support (BLS)
  • Certificate in Standard First Aid & CPR
  • Certificate in Gentle Persuasive Approach (GPA)
  • Certificate in Crisis Management/De-escalation Techniques (CMDT)

Timeline

Personal Support Worker

Granite Ridge Care Community
04.2024 - 08.2025

Summer Camp Counselor

Kanata Montessori
07.2023 - 08.2023

Food and Beverage Server

Wellings of Stittsville
04.2023 - Current

Concierge

Wellings of Stittsville
08.2022 - Current

Bachelor of Science - Nursing

University of Ottawa

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Merima Becirovic