Meri Papikyan
Glendale
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Knowledgeable in medical terminology and like to work in healthcare setting. Ready to bring my relevant work/school experience to your team :)
Overview
5
5
years of professional experience
Work History
Patient Services Representative
RadNet
02.2023 - Current
- Maintained patient confidentiality by adhering to HIPAA regulations and diligently updating records as needed.
- Resolved patient complaints promptly, demonstrating empathy and understanding while seeking mutually beneficial solutions.
- Conducted pre-registration tasks including verifying insurance eligibility requirements were met before scheduled appointments.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Trained new staff on filing, phone etiquette and other office duties.
Brand Representative
Hollister Co.
11.2019 - 03.2022
- Completed floorsets, filled floor, and rang up customers.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
Hospital Volunteer
Glendale Memorial Hospital
03.2019 - 10.2020
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
Education
Bachelor of Science - Nursing
West Coast University
North Hollywood, CA08.2026
Associate of Science - Biology
Glendale Community College
Glendale, CA06.2023
High School Diploma -
Glendale High School
Glendale, CA06.2020
Skills
- Patient Registration
- Insurance Verification
- Customer Service
- Patient check-in
- Scheduling Diagnostic Procedures
- Training new staff
- Familiar with RIS
- Authorizations
Languages
English
Armenian
Timeline
Patient Services Representative
RadNet
02.2023 - Current
Brand Representative
Hollister Co.
11.2019 - 03.2022
Hospital Volunteer
Glendale Memorial Hospital
03.2019 - 10.2020
Bachelor of Science - Nursing
West Coast University
Associate of Science - Biology
Glendale Community College
High School Diploma -
Glendale High School
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