Merette Bishara
Mississauga,On
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
8
8
years of professional experience
Work History
Sales Representative
Nest Zero
Toronto
09.2024 - 02.2025
- Developed sales techniques to sell and upsell to new and existing clients through cold calling and networking activities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Negotiated pricing contracts with customers to maximize profits.
Project Manager
Provincial Smart Home Services
Toronto, Ontario
07.2023 - 08.2024
- Created detailed reports outlining progress and performance metrics of each project while managing multiple projects with deadlines in a fast-paced environment.
- Collected and reviewed project stakeholder requirements through meetings, walkthroughs, and interviewing SMES to produce business requirements documentation and created SOPS.
- Successfully outsourced call center operations in a different region to optimize cost savings and efficiency.
Executive Assistant
Provincial Smart Home Services
Toronto, Ontario
02.2021 - 07.2024
- Provided administrative support in preparing and signing contracts, invoices, and other documentation required for business activities.
- Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
- Acted as the liaison between the executives and internal and external stakeholders to facilitate communication.
- Ensured that all relevant paperwork was completed accurately for the company and six sub-companies.
Teacher's Assistant
University of Guelph
Guelph, Ontario
09.2018 - 12.2020
- Tutored students in course material to improve comprehension.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Graded assignments and tests and documented results into filing systems.
Brand Ambassador Team Lead
Mosaic
Guelph, Ontario
02.2017 - 08.2018
- Conducted product demonstrations to explain details, highlight features and show use.
- Engaged with potential customers, providing product information and answering queries.
- Set up presentation stations, managed inventory and broke down displays at end of demonstrations.
Education
Graduate Certificate - Market Research
University of Guelph
Guelph, None04-2021
Bachelor of Commerce - Marketing Management
University of Guelph
Guelph, None04-2018
Skills
- Sales techniques
- Adaptability and flexibility
- Project management
- HVAC systems
- Customer relationship management
- Market research
- Effective communication
Languages
English
Professional
Arabic
Professional
Timeline
Sales Representative
Nest Zero
09.2024 - 02.2025
Project Manager
Provincial Smart Home Services
07.2023 - 08.2024
Executive Assistant
Provincial Smart Home Services
02.2021 - 07.2024
Teacher's Assistant
University of Guelph
09.2018 - 12.2020
Brand Ambassador Team Lead
Mosaic
02.2017 - 08.2018
Graduate Certificate - Market Research
University of Guelph
Bachelor of Commerce - Marketing Management
University of Guelph
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