Summary
Overview
Work History
Education
Skills
Languages
Volunteer worker-Covid 19 outbreak
Timeline
Hi, I’m

Merengnage Fernando

Unit 103,120 Grand Ave,London,ON

Summary

Highly Dedicated Medical administrative professional with a proven track record at Thompson Medical Center, adept in EMR software and excelling in patient care management. Demonstrated ability to enhance patient flow and confidentiality, significantly improving patient satisfaction. Skilled in interpersonal relationship building, ensuring seamless operations and effective communication within medical teams.

Overview

6
years of professional experience

Work History

Thompson Medical Center

Medical Administrative Assistant
05.2023 - Current

Job overview

Provided administrative support to medical staff including scheduling appointments and updating patient records.

Coordinated physician time plans and maintained a smooth patient flow by effective communication.

Answered incoming calls and voicemails, triaged and transferred appropriately to ensure patient satisfaction.

Developed secure rapport with patients through empathetic communication using the multilingual skills.

Documented patient data in to accuro EHR system adhering firmly to HIPAA guidelines.


Springbank Medical Center

Medical Administrative Assistant
08.2022 - 04.2023

Job overview

Kept well ordered inventory of office supplies, vaccines and other medical instruments preventing shortages that could affect clinic operations.

Handled front desk by delivering exceptional multitasking skills.

Maintained electronic patient records safe guarding sensitive information using Tellus EMR platform.

Generated reports,entered patient medical information, case histories, insurance details facilitating untroubled service.

Contributed to build favorable clinic setting by fostering healthy work relationships with colleagues.





Family Care Hospital

Physician Assistant
02.2021 - 07.2021

Job overview

Conducted physical exams, blood pressure measurements and other out patient procedures to give the best possible treatment.

Tested patients for Covid 19 and provided required care for patients.

Delivered education programs on women's health in surrounding community and directed patients accordingly to get the needed care.

Attended daily rounds to check on the admitted patients, ordered testings, recorded vitals to establish decent care for the patients.

Performed therapeutic procedures such as injections, wound dressings and infection management.




Jiangsu Province Hospital

Clinical Clerkship Student
06.2018 - 06.2019

Job overview

Illustrated exceptional power point presentation skills in weekly revision panels of physicians and staff.

Delivered information to patients on medical protocols and arranged the ward setting.

Timely completion of medical records,charts and other clerical duties.

Planned physician schedules and plans to execute enhanced workflow.

Participated various medical seminars,meetings, webinars to get updated with the current practices and research.

Education

Fanshawe College of Applied Arts And Technology
, London, ON

Graduate Certificate from Health Care Administration
04.2023

University Overview

  • Honor Roll, 2nd Semester, 2022

Nanjing Medical University
, Jiangsu China

Bachelor of Medicine Bachelor of Surgery from Medicine
06.2019

University Overview

  • Nanjing Municipal Government Scholarship, 2014
  • Jiangsu Jasmine Scholarship, 2015
  • Nanjing Municipal Government Scholarship 2016
  • China Scholarship Council, Outstanding student Scholarship 2017
  • Jiangsu Jasmine Scholarship,2018



  • Recipient of Outstanding International Graduate,2019

Skills

Patient care and management

Interpersonal relationship building

Professionalism, adhere to confidentiality

EMR software knowledge

Languages

English
Professional Working
Sinhalese
Native or Bilingual
Chinese (Mandarin)
Limited Working
Hindi
Limited Working

Volunteer worker-Covid 19 outbreak

Conducted educational programs on prevention and quarantine protocols at Sri Niwasa Temple,Beruwala Sri Lanka during Covid 19 pandemic.

Timeline

Medical Administrative Assistant

Thompson Medical Center
05.2023 - Current

Medical Administrative Assistant

Springbank Medical Center
08.2022 - 04.2023

Physician Assistant

Family Care Hospital
02.2021 - 07.2021

Clinical Clerkship Student

Jiangsu Province Hospital
06.2018 - 06.2019

Fanshawe College of Applied Arts And Technology

Graduate Certificate from Health Care Administration

Nanjing Medical University

Bachelor of Medicine Bachelor of Surgery from Medicine
Merengnage Fernando