Meree Cruz
Oshawa,Canada
Summary
Professional in hospitality industry with strong experience in upscale dining environments. Skilled in delivering exceptional guest service, managing high-pressure situations, and maintaining high standards. Strong focus on teamwork and adaptability, ensuring seamless operations and guest satisfaction. Possess excellent communication, multitasking, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Front Server and Manager
Ayothaya Thai Kitchen
03.2022 - Current
- -Provided excellent customer service in a fast-paced environment and efficiently fulfilled tasks independently during peak hours.
- -Handle and resolve conflicts in a respectful manner with employees and customers.
- -Calculate daily closing and give a summarized report to the owner in truthful details.
- -Conducted front server training and coached them when issues arise.
Restaurant Server
Mathilda’s Restaurant
11.2020 - 05.2024
- -Managed to serve food and pack orders independently, ensuring timely delivery and customer satisfaction.
- -Designed and captured professional images of food that is served as a promotion in social media.
Restaurant Server
Makimono Restaurant
02.2022 - 08.2022
- -Frequently assisted colleagues during rush periods while providing exceptional service and dining experience.
- -Perform food preparation duties such as assembling salads, appetizers, and crafted wide range of alcohol mix and cocktails.
Seasonal Part Time Assistant
Gust Homes Residence
09.2021 - 11.2021
- -Provided assistance to visitors and home operators with tasks and helping residents.
- -Responsible for keeping the cleanliness of the area by following strict hygiene, health and safety rules and guidelines.
- -Regulated activities or programs in accordance with patients' capabilities, needs and interests.
Digital Animator/ Receptionist
Community Innovation Lab
06.2021 - 08.2021
- -Social Media Planning and Management; Providing social media assets
- -Perform receptionist/ assistant duty by providing information to guests.
Server/ Cashier
Tip-Top Creamery
07.2019 - 08.2021
- -Take orders, serve food, and handle conflicts if needed.
- -Manage and report to the owner about the inventory.
- -Supervise the store independently and give basic training to new employees.
Education
French I
Durham College
12-2025
Food Handler Certificate -
Canadian Institute of Food Safety
01-2021
Smart Serve Certificate -
Smart Serve Ontario
01-2022
Interactive Media Design -
Durham College
01.2021
Skills
- Food Handling certified and have more than six years of experience in food service and food safety practices
- Over a year of managerial conflict management experience
- Sales reporting and inventory management
- Effective multitasking under pressure while consistent performance in peak hours
- Effective communication skills and excellent customer service
- Understands the importance of maintaining cleanliness and organization around the facility
Languages
English
Full Professional
Tagalog
Native or Bilingual
Japanese
Elementary
French
Elementary
Timeline
Front Server and Manager
Ayothaya Thai Kitchen
03.2022 - Current
Restaurant Server
Makimono Restaurant
02.2022 - 08.2022
Seasonal Part Time Assistant
Gust Homes Residence
09.2021 - 11.2021
Digital Animator/ Receptionist
Community Innovation Lab
06.2021 - 08.2021
Restaurant Server
Mathilda’s Restaurant
11.2020 - 05.2024
Server/ Cashier
Tip-Top Creamery
07.2019 - 08.2021
French I
Durham College
Food Handler Certificate -
Canadian Institute of Food Safety
Smart Serve Certificate -
Smart Serve Ontario
Interactive Media Design -
Durham College
Similar Profiles
Drake LindseyDrake Lindsey
Barista and Server at Charm Thai KitchenBarista and Server at Charm Thai Kitchen
Gracie GrimesGracie Grimes
Casual Waitress/Server at Mays Thai KitchenCasual Waitress/Server at Mays Thai Kitchen
Khant NyiKhant Nyi
Front Desk,Packer at Khon Thai Kitchen By See DaFront Desk,Packer at Khon Thai Kitchen By See Da
PHYLLIS OWUSU-ANSAHPHYLLIS OWUSU-ANSAH
REGISTERED NURSE – TEMPORARY CLASS → GENERAL CLASS at North Centennial ManorREGISTERED NURSE – TEMPORARY CLASS → GENERAL CLASS at North Centennial Manor
Aiden FarrAiden Farr
Security Officer at Ontario Shores For Mental Health SciencesSecurity Officer at Ontario Shores For Mental Health Sciences