Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Meree Cruz

Oshawa,Canada

Summary

Professional in hospitality industry with strong experience in upscale dining environments. Skilled in delivering exceptional guest service, managing high-pressure situations, and maintaining high standards. Strong focus on teamwork and adaptability, ensuring seamless operations and guest satisfaction. Possess excellent communication, multitasking, and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Front Server and Manager

Ayothaya Thai Kitchen
03.2022 - Current
  • -Provided excellent customer service in a fast-paced environment and efficiently fulfilled tasks independently during peak hours.
  • -Handle and resolve conflicts in a respectful manner with employees and customers.
  • -Calculate daily closing and give a summarized report to the owner in truthful details.
  • -Conducted front server training and coached them when issues arise.

Restaurant Server

Mathilda’s Restaurant
11.2020 - 05.2024
  • -Managed to serve food and pack orders independently, ensuring timely delivery and customer satisfaction.
  • -Designed and captured professional images of food that is served as a promotion in social media.

Restaurant Server

Makimono Restaurant
02.2022 - 08.2022
  • -Frequently assisted colleagues during rush periods while providing exceptional service and dining experience.
  • -Perform food preparation duties such as assembling salads, appetizers, and crafted wide range of alcohol mix and cocktails.

Seasonal Part Time Assistant

Gust Homes Residence
09.2021 - 11.2021
  • -Provided assistance to visitors and home operators with tasks and helping residents.
  • -Responsible for keeping the cleanliness of the area by following strict hygiene, health and safety rules and guidelines.
  • -Regulated activities or programs in accordance with patients' capabilities, needs and interests.

Digital Animator/ Receptionist

Community Innovation Lab
06.2021 - 08.2021
  • -Social Media Planning and Management; Providing social media assets
  • -Perform receptionist/ assistant duty by providing information to guests.

Server/ Cashier

Tip-Top Creamery
07.2019 - 08.2021
  • -Take orders, serve food, and handle conflicts if needed.
  • -Manage and report to the owner about the inventory.
  • -Supervise the store independently and give basic training to new employees.

Education

French I

Durham College
12-2025

Food Handler Certificate -

Canadian Institute of Food Safety
01-2021

Smart Serve Certificate -

Smart Serve Ontario
01-2022

Interactive Media Design -

Durham College
01.2021

Skills

  • Food Handling certified and have more than six years of experience in food service and food safety practices
  • Over a year of managerial conflict management experience
  • Sales reporting and inventory management
  • Effective multitasking under pressure while consistent performance in peak hours
  • Effective communication skills and excellent customer service
  • Understands the importance of maintaining cleanliness and organization around the facility

Languages

English
Full Professional
Tagalog
Native or Bilingual
Japanese
Elementary
French
Elementary

Timeline

Front Server and Manager

Ayothaya Thai Kitchen
03.2022 - Current

Restaurant Server

Makimono Restaurant
02.2022 - 08.2022

Seasonal Part Time Assistant

Gust Homes Residence
09.2021 - 11.2021

Digital Animator/ Receptionist

Community Innovation Lab
06.2021 - 08.2021

Restaurant Server

Mathilda’s Restaurant
11.2020 - 05.2024

Server/ Cashier

Tip-Top Creamery
07.2019 - 08.2021

French I

Durham College

Food Handler Certificate -

Canadian Institute of Food Safety

Smart Serve Certificate -

Smart Serve Ontario

Interactive Media Design -

Durham College

Similar Profiles

CREATE PROFILE
Meree Cruz