Meredith Chehey
Cathedral City
Summary
Efficient Clinical Support Specialist with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and prioritizing tasks in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Support Specialist
Eisenhower Health
10.2023 - Current
- Contribute to overall clinic success through effective inventory management and ordering of medical supplies.
- Ensure proper sterilization of medical instruments, promoting a safe clinical environment.
- Streamline clinic operations through efficient management of patient appointments and scheduling.
- Assist physicians in diagnostic procedures, ensuring accurate results and timely diagnoses.
- Improve patient experience by providing compassionate support during examinations and procedures.
- Direct patients to exam rooms, fielded questions, and prepare for physician examinations.
- Obtain client medical history, medication information, symptoms, and allergies.
- Answer telephone calls to offer office information, schedule and efficiently answer questions from patients and staff.
- Oversee daily operations of the nursing department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolve conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Boost team performance by developing customer service training materials and conducting service training.
- Deliver high-quality clinical support services by adhering strictly to guidelines, policies, and procedures set forth by the organization.
- Conduct thorough assessments of clinical environments, identifying areas for improvement and implementing changes accordingly.
- Provide comprehensive training to new healthcare staff members, contributing to a highly skilled and competent team.
Medical Assistant Float
Eisenhower Health
12.2021 - 10.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Medical Assistant
Desert Clinic Pain Institute
04.2019 - 12.2021
- Assist Medical Chief Officer with medical assisted treatment for complex patients.
- Assist Primary Care Physician with treatment for all complex primary care patients.
- Prepare treatment rooms for patient examinations, including keeping room stocked and clean.
- Show patient's to examination room and prepare them for physician.
- Perform and document vital signs, including height, weight, blood pressure, oxygen and pulse.
- Accurately document chief complaint and care plan provided by physician in EHR.
- Assist physicians with procedures and treatments by properly setting up procedure trays.
- Prepare and administer medications as directed by the physician.
- Perform proper waste, material and medication disposal.
- Perform scheduling and rescheduling for over 40 patients a day.
- Assist with routine drug screening by collecting urinalysis samples.
Administrative Receptionist
Pli-Dek Systems
12.2017 - 06.2018
- Greeted incoming clients in a professional manner and provide friendly, knowledgeable assistance.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
Administrative Assistant and Hospitality
Temecula Valley Winery Management
09.2016 - 11.2017
- Greeted and provided a high level of customer service as a weekend restaurant hostess
- Scheduled restaurant reservations on a daily basis
- Sold and managed wine club memberships with monthly billing processing
- Communicated with members and guests on a daily basis to provide excellent service
- Resolved customer complaints using logical and creative thinking
- Fulfilled orders through customer relationship management software
- Created hundreds of shipping labels through batch shipping on a monthly basis
Production Manager
Harrison Greetings And Delight Invite
08.2013 - 09.2016
- Designed and cut print layouts for company brochures, event invitations, cardstock, etc.
- Received and fulfilled orders as large as 5,000 copies, error-free within strict deadlines
- Communicated frequently with clients to meet and exceed projected expectations
- Coordinated receipt and shipment of as many as 30 separate orders at a time
- Managed and updated company website information and product listings
- Drove daily production activities with effective communication and leadership
- Worked with large printing and cutting machinery with proper care and safety
- Managed documentation and training on production procedures and work instructions
- Managed continuous improvement initiatives to drive gains in quality, flow, and output
Education
Bachelor Of Health Science - Health Sciences
Arizona State University
Tempe, AZNo Degree - Health Sciences
College Of The Desert
Palm Desert, CAMedical Assistant Certification - Medical Assistant
Mayfield College
Cathedral City, CA03.2019
High School Diploma -
PALM SPRINGS HIGH SCHOOL
Palm Springs, CA06.2007
Skills
- Leadership
- Training
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Communication
- Time Management
- Self-Motivated
- Adaptability
- Team player
- Data management
- EPIC EHR
- NetGen EHR
- Monitoring patient progress
- CPR
- Patient-focused care
Certification
- BLS and First Aid Certification
- Medical Assistant Certification
Timeline
Clinical Support Specialist
Eisenhower Health
10.2023 - Current
Medical Assistant Float
Eisenhower Health
12.2021 - 10.2023
Medical Assistant
Desert Clinic Pain Institute
04.2019 - 12.2021
Administrative Receptionist
Pli-Dek Systems
12.2017 - 06.2018
Administrative Assistant and Hospitality
Temecula Valley Winery Management
09.2016 - 11.2017
Production Manager
Harrison Greetings And Delight Invite
08.2013 - 09.2016
Bachelor Of Health Science - Health Sciences
Arizona State University
No Degree - Health Sciences
College Of The Desert
Medical Assistant Certification - Medical Assistant
Mayfield College
High School Diploma -
PALM SPRINGS HIGH SCHOOL
Similar Profiles
Tracy Canak MSN, RNTracy Canak MSN, RN
CLINICAL COORDINATOR LDRP at Eisenhower HealthCLINICAL COORDINATOR LDRP at Eisenhower Health
JOSELYN MEJIAJOSELYN MEJIA
Medical Unit Secretary at Eisenhower HealthMedical Unit Secretary at Eisenhower Health
SHA L JACKSONSHA L JACKSON
Staff Nurse at Eisenhower HealthStaff Nurse at Eisenhower Health
Paola CalvilloPaola Calvillo
LVN at Eisenhower HealthLVN at Eisenhower Health
Sandra GutierrezSandra Gutierrez
Certified Medical Assistant at Desert Trauma SurgeonsCertified Medical Assistant at Desert Trauma Surgeons