MERCY S. JOHNSS

• Interview, advise and inform clients in person, call, email on case progress
• Gather, prepare, compile and submit immigration files/applications: Visa, Work Permit, Permanent
• Residency
• Timely manage caseload intakes and application status
• Research and implement existing/new immigration requirements and procedures
• Weekly report to manager on case developments

Responsible for meeting set performance targets for sales and quality

• Document customer orders in accurate and timely manner
• Working with team to manage daily responsibilities as sales representatives, to generate new customer sand ensure positive productive relationships
• Maintain data of clients, client needs/preferences/complaints, and all other business details then record changes or replacements

• Accounting courses)
• Prepare weekly lesson plans and worksheets for two hour one on one session with students
• Advice and guide students on successful study habits, time management and achieving academic goals
• Bi-weekly follow up with student and instructors on student's academic progress
• Indulge in excitement for learning, and succeeded in raising students marks at least one grade higher

• Recording and keeping track of financial transactions; Prepare and send invoices, customer and vendorbillings/payments and cash flow
• Process and update payroll and financial reports weekly, monthly
• Perform bank reconciliation periodically
• Analyze cost control and provide timely feedback to support the company goals