Summary
Overview
Work History
Education
Skills
Languages
Certification
Volunteer Experience
Timeline
Generic

Mercyline Gakonya

Calgary,Canada

Summary

HIGHLIGHTS OF QUALIFICATION (HEALTH CARE AIDE)

Experienced handling patients and clients with dementia, spinal injury, brain injury ,cancer and autistic clients. Proficient in Computer literacy such as Excel & Microsoft word. outstanding in communication skills and writing english, swahili,and french. Positive team player, able to work long hours can extend help to my co-worker,able to handle critical situation with or without supervision. My core values are honesty ,respect ,patience and understanding Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Homecare caregiver

FOCUS ON CARING
2467 23St NW,Calgary, Canada
02.2024 - 08.2024
  • Assisted with daily activities like bathing, dressing, and grooming.
  • Assisted in monitoring health and updating the medical report.
  • Provided companionship and emotional support.
  • Assisted with meal preparation and feeding if necessary.
  • Managed communication with health professionals and the client's family.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

caregiver

Nairobi Hospital
Nairobi, Kenya
01.2022 - 08.2023
  • Assisted patient in taking medications and changed bandages to maintain proper healing.
  • Helped with home management tasks, healthy meal preparation, grocery shopping, household shopping, household chores, accompanied patients to doctors appointments and routine cleaning.
  • Communicated both verbally and in writing documents with my supervisor, team lead and medical professionals.
  • Engaged patients in social networks and communities to increase their social skills and independence.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

caregiver

sahara homecare and hospice
Kenya, Kenya
03.2019 - 12.2021
  • Assisted and monitored patients in feeding, grooming, bathing, preparing nutritional meals and medical administration
  • Built trust with clients and families
  • Engaged patients with their daily living needs in a meaningful conversation, socialization and maintain self-esteem and general wellness
  • Managed challenging behaviors using positive techniques and strategies
  • Aided communication between clients with autism and others, using visual aids if needed
  • Provided immediate assistance during crisis to ensure safety and well-being.

Education

Certificate in health care - Healthcare Aide

St John Ambulance
Kenya,Nairobi
11.2021

Diploma in Social Work & Community Development - Personal Support Worker

Mount Kenya University
Kenya Nairobi
11.2020

High school -

Kambaa Girls High School
Kenya,Nairobi
11.2018

Skills

  • Empathy and Compassion: Ability to understand and connect with clients
  • Effective Communication: Strong communication skills to interact with clients, families, and colleagues
  • Flexibility and Adaptability: Capacity to adjust to changing situations and client needs
  • Organizational Skills: Proficiency in managing multiple tasks, appointments, and documentation
  • Cultural Competence and Diversity Awareness: Sensitivity to cultural differences and diverse backgrounds
  • Teamwork and Collaboration: Ability to work effectively within multidisciplinary teams, collaborating with other professionals

Languages

English
Full Professional

Certification

  • Standard First Aid Training, Nairobi, kenya, 2022
  • CPR training, Nairobi, kenya, 2022

Volunteer Experience

Support Crew, The Mustard Seed, Calgary, AB, 01/01/24, Present

Timeline

Homecare caregiver

FOCUS ON CARING
02.2024 - 08.2024

caregiver

Nairobi Hospital
01.2022 - 08.2023

caregiver

sahara homecare and hospice
03.2019 - 12.2021

Certificate in health care - Healthcare Aide

St John Ambulance

Diploma in Social Work & Community Development - Personal Support Worker

Mount Kenya University

High school -

Kambaa Girls High School
Mercyline Gakonya