Mercy Damilola Oladiti
Lagos
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Firmus Fideli Concepts Limited
01.2021 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Officer
ZaziHairrr
04.2016 - 12.2020
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
- Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
- Boosted employee morale by addressing concerns promptly and fostering a positive work environment.
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Coordinated complex logistics for large-scale events or meetings with minimal supervision.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed department budgets and generated financial reports for management review.
Education
Bachelor of Science - Political Science
University of Lagos
Lagos01.2016
Skills
- Invoice Processing
- Calendar Management
- Filing
- Research
- Database Management
- Bookkeeping
- Meeting Planning
- Proposal Writing
- Minute Taking
Languages
yoruba
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Assistant
Firmus Fideli Concepts Limited
01.2021 - Current
Administrative Officer
ZaziHairrr
04.2016 - 12.2020
Bachelor of Science - Political Science
University of Lagos
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