Mercy Wandahi
Ajax,ON
Summary
Organized and hardworking Packaging Associate always ready to step up and help team members meet tight production goals. Consistently exceeds performance expectations with high hourly rates and minimal errors. Offers good stamina and strength, training in material handling equipment and dedication to safety. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed. Motivated Warehouse
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Christina Faith Outreach Centre (CFOC) - Doors of Compassion
Ajax, ON
01.2024 - 03.2024
- Completed daily domestic tasks at Christian Faith Outreach Centre to assist people in need
- Maintained clean, neat, and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Engaged in different duties as assigned by the supervisor that included, cleaning tables, tiding up the sanctuary Giving guidance to colleagues and other stake holders as well as any other duty that may arise.
Warehouse Stock Keeper
Azadea
02.2023 - 12.2023
- Organized new inventory for easy storage or direct stocking
- Conducted routine inspections of merchandise for quality assurance purposes
- Maintained clean and organized stockroom in support of team productivity
- Provided excellent customer service by answering questions and providing product insights
- Rotated stock, faced products and built attractive displays
- Kept shelves well-stocked with current merchandise for customers' convenience
- Worked closely with team members to process shipments and unload incoming trucks
- Removed damaged or expired items from shelves to keep stock fresh
- Responded quickly to spills or other hazards, ensuring customer safety at all times.
Grocery Store Associate
Baladna Food Manufacturing Company
09.2021 - 12.2022
- Kept stock fresh and attractive by consistently rotating items during restocking
- Updated signage and merchandise tags with new promotional prices
- Monitored inventory levels and reported damaged stock in company system
- Stocked shelves, coolers, and freezers with fresh merchandise
- Provided assistance at other checkout lanes
- Rotated perishable items to minimize waste and maintain product quality
- Participated in weekly store meetings to discuss sales goals and strategies
- Replenished merchandise displays, receiving and checking in wide-ranging products
- Drove sales success by building displays and merchandising products
- Promoted products by tracking offerings and prices.
Public Area Supervisor
A-Z Cleaning Services-Doha
10.2017 - 06.2018
- Supervised the day-to-day cleaning of Al-Saad Stadium public areas
- Perform routine inspections of all public areas, service areas, and common toilets
- Manage customer service issues quickly and effectively
- Supervising the daily cleaning of assigned tasks while working alongside the Public Areas Cleaners to ensure the high standards of cleanliness as set forth
- Have thorough knowledge of all machines, equipment, and chemicals used in cleaning public areas
- Report any breakdown of machinery and ensure they are back in order within the shortest time possible
- Maintain accurate records of chemical supplies, equipment, and monthly Inventory
- Oversee the whole process of cleaning and control the quality of service throughout the day
- Ensure team members comply with security, fire regulations, and all health and safety legislation
- Compliance with the Protocol and SOPs of the Stadium Security Department
- To report any suspicious person(s) or packages immediately to the duty manager
Education
College certificate - Hotel Management
Utalii College
11.2008
High school diploma or GED -
Ruchu Girls High School
11.2006
Skills
- Inventory Control
- Active listening techniques
- Flexible Schedule Adaptability
- Interpersonal relationship building
- Returns and Exchanges Handling
- Computer literacy fundamentals
- Safety oversight
- Upselling and Cross Selling
- Shipment Processing
Certification
- Food Handler Certification, 04/01/24, 04/01/29, Food Handler Certification equivalent to FSI that is recognized across all Canada and accepted by all Health Departments. Certificate No. 244142
- Smart Serve, 05/01/24, 05/01/29, Certificate Number: 240526443883
Languages
English
Elementary
Timeline
Volunteer
Christina Faith Outreach Centre (CFOC) - Doors of Compassion
01.2024 - 03.2024
Warehouse Stock Keeper
Azadea
02.2023 - 12.2023
Grocery Store Associate
Baladna Food Manufacturing Company
09.2021 - 12.2022
Public Area Supervisor
A-Z Cleaning Services-Doha
10.2017 - 06.2018
College certificate - Hotel Management
Utalii College
High school diploma or GED -
Ruchu Girls High School