Advocating higher education in the Polynesian/Sāmoan community
Mercy Tulifau
Lakewood
Summary
A dedicated and adaptable professional with a proven ability to excel in both fast-paced work environments and academic settings. Recognized for strong teamwork and collaborative spirit, combined with excellent patience and interpersonal skills. Demonstrates professionalism and effective etiquette in all interactions. Adept at managing time efficiently, consistently meeting deadlines, and maintaining a high level of productivity. Committed to contributing positively to team dynamics and ensuring smooth, successful operations.
Overview
7
7
years of professional experience
Work History
Bingo Worker
Vai O Le Ola Congregational Christian Church Bingo
01.2024 - Current
- Provided clear communication of rules and regulations to all players, fostering fair gameplay for participants.
- Efficiently operated electronic bingo systems, minimizing downtime between games for seamless play experiences.
- Increased player satisfaction by providing exceptional customer service and maintaining a positive attitude during games.
- Ensured accurate payouts to winners by thoroughly verifying winning cards and calculating prize amounts.
- Managed cash handling procedures, ensuring accurate transactions and preventing discrepancies in daily sales reports.
- Cashed out jackpots of up to $1,199 and processed proper tax forms to uphold legal requirements.
Media Team Member
Vai O Le Ola Congregational Christian Church
01.2020 - Current
- Managed social media accounts, driving user engagement and increasing followership.
- Coordinated with graphic designers to produce visually appealing content, elevating brand presence across various platforms.
- Enhanced online community interaction by promptly responding to comments and inquiries.
- Wrote clear and engaging copy for press releases, blog posts, social media updates, and other communications materials.
Snack Bar Attendant
Vai O Le Ola Congregational Christian Church
01.2018 - Current
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Delivered exceptional customer service by attending to individual needs and preferences.
- Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
Piano Player
Vai O Le Ola Congregational Christian Church
01.2018 - Current
- Worked closely with clergy to ensure that musical selections were cohesive with sermon themes and overall spiritual goals of each service.
- Developed an extensive repertoire that catered to diverse preferences within the congregation, resulting in increased satisfaction among members.
- Enhanced congregation''s worship experience by skillfully playing piano during services and special events.
Academic Peer Tutor
Lakewood High School
08.2021 - 06.2024
- Collaborated with faculty members to identify struggling students and provide targeted tutoring support for academic success.
- Improved overall campus-wide academic performance by contributing to the development of peer tutoring programs and services.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Guided students towards independent problem-solving skills through collaborative learning exercises during tutoring sessions.
Private Academic Tutor
Bounce Back Tutoring
08.2022 - 01.2023
- Provided regular reports on student progress to parents or guardians, facilitating open communication between all parties involved in the educational process.
- Enhanced academic performance of students by creating customized lesson plans focused on their specific weaknesses.
- Maintained a flexible schedule, adjusting tutoring availability as needed to accommodate student needs and busy academic calendars.
- Maintained accurate records of student attendance, progress, and areas needing further development for future reference.
Education
Associate of Arts - Psychology
Long Beach City College
Long Beach06-2026
High School Diploma -
Lakewood High School
Lakewood06-2024
Skills
- Quick learner
- Patience and tolerance
- Team player attitude
- Reliability and punctuality
- Professionalism and etiquette
- Problem-solving abilities
Interests
Timeline
Bingo Worker
Vai O Le Ola Congregational Christian Church Bingo
01.2024 - Current
Private Academic Tutor
Bounce Back Tutoring
08.2022 - 01.2023
Academic Peer Tutor
Lakewood High School
08.2021 - 06.2024
Media Team Member
Vai O Le Ola Congregational Christian Church
01.2020 - Current
Snack Bar Attendant
Vai O Le Ola Congregational Christian Church
01.2018 - Current
Piano Player
Vai O Le Ola Congregational Christian Church
01.2018 - Current
Associate of Arts - Psychology
Long Beach City College
High School Diploma -
Lakewood High School
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