Mercy Thompson
Langley,Canada
Summary
Detail-oriented Accounting and Finance professional specializing in accounts payable, receivable, and financial reporting. Track record of improving accuracy in financial operations and supporting audit processes effectively. Proficient in financial documentation and data analysis, with experience in accounting software including QuickBooks, Tally, and SAP Business One. Holds an MSc in Finance and multiple certifications, committed to driving efficiency and achieving financial excellence.
Overview
10
10
years of professional experience
Work History
Account Receivable Clerk
Transcold Distribution LTD
08.2024 - Current
- Generate and issue accurate and timely invoices to customers for products or services rendered.
- Receive and record customer payments through various methods, such as cash, checks, credit cards, or electronic transfers.
- Apply payments to customer accounts accurately in the financial system.
- Maintain accurate and up-to-date records of customer interactions, payment details, and collection activities.
- Process and apply cash receipts accurately in the accounting system, ensuring proper allocation to customer accounts.
- Prepare regular reports on accounts receivable status, aging analysis, and collection efforts for management review.
- Identify opportunities for process improvements in accounts receivable procedures to enhance efficiency and accuracy.
- Assist customers in understanding payment procedures, available payment methods, and credit policies.
- Collaborate with other teams, such as sales, customer service, and the finance department, to streamline processes and resolve customer-related issues.
Accounting Clerk
WHRC
01.2020 - Current
- Reviewed accounting documents for accuracy, consistency, and completeness.
- Maintained accurate financial records using accounting software.
- Reconciled bank statements to ensure financial accuracy.
- Managed invoicing and billing operations for various clients.
- Assisted in preparing monthly financial reports for management review.
- Communicated with vendors to resolve billing discrepancies promptly.
- Processed invoices, payments, and statements in a timely manner.
- Processed both outgoing and incoming payments and invoices.
- Resolved customer inquiries regarding bills and payments.
- Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
- Performed credit checks on new clients and set up payment terms.
- Processed accounts payable and receivable transactions efficiently.
Information Officer
Election BC
01.2020 - 12.2020
- Registered and updated records for over 500 voters during the provincial election.
- Coordinated setup of 2 polling stations, ensuring 100% compliance with electoral standards.
- Respectfully assisted voters with accessibility issues and alerting the appropriate election official to assist.
- Ensured no voter wears any political button or badge or carries any political material into the voting place.
- Ensured the voting place is clearly identified with signs.
- Answered questions and serving voters in a friendly and efficient manner.
- Directed voters to the appropriate voting station.
AR/AP Clerk
WIS International
01.2019 - 12.2020
- Maintained financial historical records by filing accounting documents.
- Managed financial records for transactions exceeding $500,000 annually.
- Reduced transaction processing errors by 15% through improved data accuracy Checks.
- Completed daily bank deposits averaging $12,000, ensuring proper documentation.
- Performed data entry and completed proper paperwork.
Account/Finance Executive
Life Page Group
01.2017 - 12.2019
- Established long- and short-term goals for the financial services department, including objectives for turnover, profit, percentage, and finance source.
- Proactively identified client needs and offered appropriate advice in accordance with business objectives.
- Provided financial reporting, budget preparation, and analysis.
- Managed internal accounting and finances from bookkeeping, reconciliation, account receivable/payable to reporting and compliance.
- Looked through every posting in line with accounting policing.
- Developed and maintained positive on-going relationships with all prospective clients.
- Liaised with tax officials and auditors.
- Trained and managed 8 direct reports under me and 2 other branches.
Financial Advisor
First City Monument Bank
01.2016 - 12.2017
- Was responsible for the setting up of new accounts and follow-up on outstanding documentation.
- Communicated with clients to learn about their needs and help them achieve their goals.
- Provided professional advice and education with an ability to address complex credit and investment needs, concerning both personal and business accounts.
- Maintained account information accuracy by communicating frequently with salesmen and account executives.
- Educated clients of the features and benefits FCMB products and services offer.
- Proactively took ownership to resolve and prevent clients’ banking problems.
- Updated new deposits and new accounts on the system daily.
- Used effective data analysis and sales strategies to increase profitability and develop systems for projects.
Education
CERTIFICATE - ACCOUNTING AND BOOKKEEPING
Career City College
Kelowna, Canada01-2025
CERTIFICATE - INTERNATIONAL BUSINESS
Canadian College
Vancouver, Canada01-2021
CERTIFICATE - BUSINESS
Vancouver Island University
Nanaimo, Canada01-2020
Master of Science - FINANCE
Covenant University
01-2017
Bachelor of Science - BANKING AND FINANCE
Bowen University
01-2014
Skills
- Accounts payable and receivable
- Data analysis and reporting
- Collections management
- Invoice processing and payment
- Budgeting and forecasting
- Record keeping and documentation
- Multi-tasking skills
- Communication proficiency
- Team collaboration
- Accurate payment posting
- Process improvement
- Customer relations management
- Attention to detail
- Microsoft Office suite
- Accounting software expertise (Tally, SAP Business One, Sage, QuickBooks)
Timeline
Account Receivable Clerk
Transcold Distribution LTD
08.2024 - Current
Accounting Clerk
WHRC
01.2020 - Current
Information Officer
Election BC
01.2020 - 12.2020
AR/AP Clerk
WIS International
01.2019 - 12.2020
Account/Finance Executive
Life Page Group
01.2017 - 12.2019
Financial Advisor
First City Monument Bank
01.2016 - 12.2017
CERTIFICATE - ACCOUNTING AND BOOKKEEPING
Career City College
CERTIFICATE - INTERNATIONAL BUSINESS
Canadian College
CERTIFICATE - BUSINESS
Vancouver Island University
Master of Science - FINANCE
Covenant University
Bachelor of Science - BANKING AND FINANCE
Bowen University