Mercy Olatunji
Lethbridge,AB
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
10
10
years of professional experience
Work History
Retail Cashier
Gifty boutique
Lethbridge, AB
09.2023 - Current
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Assisted customers with product selection and answered any questions they had.
- Provided excellent customer service by listening to customer needs and addressing them appropriately.
- Balanced the daily cash register transactions with accuracy and attention to detail.
- Followed company policies regarding payment methods, discounts, refunds.
- Assisted other team members with their tasks as needed.
Inventory Officer
Dangote Cement Plc
Lagos, Lagos
12.2018 - 08.2023
- Verified accuracy of incoming and outgoing inventory records.
- Created and maintained detailed reports on inventory levels, cost and adjustments.
- Monitored stock to ensure adequate supplies were available at all times.
- Conducted regular physical inventories to verify accuracy of computer-generated information.
- Maintained accurate records of all products received, stored, shipped and returned.
- Ensured proper labeling of items in the warehouse for easy identification.
- Analyzed data from various sources to determine opportunities for improvement in inventory management processes.
- Identified obsolete or slow moving items for disposal or resale opportunities.
- Performed scheduled inventory counts and supply audits.
- Coordinated inventory, stocking and ordering.
- Entered information into system to update status reports with the use of SAP software.
Director of Studies
Folad international School
Atan, Ogun State
01.2014 - 12.2018
- Developed and implemented strategies to improve student performance, retention and satisfaction.
- Conducted regular meetings with staff to discuss curriculum design, assessment and evaluation processes.
- Monitored student progress by reviewing grades, attendance records, and other relevant data.
- Supervised the selection, training, scheduling, mentoring of instructors and tutors.
- Organized workshops on teaching methodology for faculty members.
- Managed budgeting processes for departmental operations including tuition fees.
- Prepared reports regarding program performance metrics for senior management review.
Education
MBA - Business Administration
Al-Hikmah University
Ilorin01-2022
Bachelor of Arts - Philosophy
Kogi State University
Ayingba01-2011
Skills
- Cash Control Accuracy
- Cashier Supervision
- Customer Inquiries
- Customer Needs Assessment
- Cash Register Operations
- Benefits Card Use
- Customer Satisfaction
- Adaptive Team Player
Timeline
Retail Cashier
Gifty boutique
09.2023 - Current
Inventory Officer
Dangote Cement Plc
12.2018 - 08.2023
Director of Studies
Folad international School
01.2014 - 12.2018
MBA - Business Administration
Al-Hikmah University
Bachelor of Arts - Philosophy
Kogi State University
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