Mercy Ogunmola
Toronto,Canada
Summary
Sales professional with over two years of experience in retail, known for achieving sales goals, maintaining organized store environments, and delivering excellent customer service. Skilled in customer engagement, problem-solving, and teamwork, with experience across diverse sales and customer service roles.
Overview
3
3
years of professional experience
Work History
Ticket Seller
Canadian National Exhibition (CNE)
08.2024 - 09.2024
- Managed high-volume ticket sales during peak times, ensuring accuracy and efficiency
- Provided excellent customer service, handling inquiries and resolving ticketing issues
- Promoted event information to customers, enhancing overall guest experience
- Assisted in daily financial reconciliations, ensuring balanced cash flow
- Collaborated with the team to streamline ticketing operations during large events
Retail Sales Associate
Over the Rainbow
02.2023 - 03.2024
- Achieved and exceeded sales targets by employing upselling techniques
- Supported inventory management, restocking shelves, and organizing product displays
- Delivered exceptional customer service, assisting customers with sizing and styling
- Conducted daily transactions, managed POS systems, and processed returns
- Contributed to creating an organized, visually appealing store environment
Sales Associate
Ardene
09.2021 - 12.2022
- Drove a 15% increase in sales through understanding customer needs and preferences
- Organized and maintained product displays, enhancing store appeal and engagement
- Handled customer transactions accurately, including cash and card payments
- Assisted with merchandising and supported store promotions
- Collaborated with team members to optimize customer experience and store success
Education
Skills
- Customer Service & Communication
- Sales Techniques & Upselling
- Inventory & POS Management
- Team Collaboration & Leadership
- Visual Merchandising & Conflict Resolution
- Cash Handling & Financial Accuracy
Languages
Timeline
Ticket Seller
Canadian National Exhibition (CNE)
08.2024 - 09.2024
Retail Sales Associate
Over the Rainbow
02.2023 - 03.2024
Sales Associate
Ardene
09.2021 - 12.2022
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