Mercy Mukorera
Prince Albert,SK
Summary
A committed healthcare professional with certifications in infection control (CIC) and project management (PMP). Known for inspirational leadership, backed by extensive medical expertise, proficiency in public health programming, and adept clinical patient management skills. Demonstrated success in executing health projects, enhancing capacity development, ensuring staff retention, and effectively managing long-term care facilities. A strategic thinker eager to tackle challenging roles, dedicated to delivering excellence in healthcare project management, and proficient at fostering cohesive, multi-disciplinary team dynamics.
Overview
19
19
years of professional experience
Work History
Clinical Manager (Director of Care)
Saskatchewan Health Authority (Pineview Terrace)
Prince Albert, Canada
10.2020 - Current
- Manage daily operational and clinical oversight of 60 long-term care bed facility.
- Supervise staff in the delivery of patient care services including Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Continuing Care Assistants (Care Aides), recreation therapy.
- Lead and facilitate infection control activities in the facility in partnership with the Medical Officer of Health and Infection Prevention and Control focal persons.
- Address new and ongoing staffing needs, resident care, and recreational challenges to ensure resident safety and comfort is met according to the Special Care Homes guidelines.
- Chair several meetings at facility level including daily huddles and nursing meetings, occupational health & safety committee meetings and resident family review meetings.
- Interact with residents and provide families with answers to questions about resident care and finances and redirecting some questions to the appropriate departments or directors as necessary.
- Ensure that positive and consistent labour relation practices and policies are maintained throughout the facility, conduct regular performance reviews, appraisals, and follow-up action.
- Address scheduling and payroll issues for nursing/care staff and provide the link with these and other departments on matters involving facility staff members.
- Initiate, and follow through the hiring processes, orientation, performance evaluation, development, planning, discipline, and dismissal.
- Accountable for facility budget, management, and donation funds as well as compilation and analysis of monthly variance reports.
- Successfully managed and contained Covid -19 and other respiratory and enteric outbreaks in the facility with implementation of innovative approaches to outbreak prevention.
Home Support Worker (Part-time)
Parkville Manor
Saskatoon, Canada
07.2016 - 04.2019
- Supervised and supported activities of daily living such as medication administration and personal hygiene
- Worked to improve patient outlook and daily living through compassionate care
- Maintained a clean and well-organized environment to promote client happiness and safety
- Monitored clients' progress to report necessary changes.
Medical Officer of Health
Ministry of Health and Child Care
Chinhoyi, Zimbabwe
08.2014 - 12.2014
- Planned, led, and conducted training of 200 doctors and nurses on basic emergency obstetric care, maternal death review, TB case management, infection control and emergency preparedness
- Coordinated reproductive and sexual health stakeholders, successfully planned, and facilitated adolescent reproductive health stakeholder meetings contributing to national planning
- Led a team that conducted field visits to supervise immunization program (EPI) activities and monitoring reproductive health initiatives among adolescents throughout the province
- Successfully conducted data analysis to evaluate the maternal death review program in the province
- Led data analysis from DHIS2 for results-based management.
National TB Training Coordinator
International Union Against Tuberculosis and Lung Disease
Harare, Zimbabwe
08.2010 - 08.2013
- (Seconded to the National AIDS and TB Unit) Planned, coordinated, and trained 24 national trainers and 3500 health workers at national, provincial and district level on TB and TB/HIV throughout the country
- Developed training materials on community TB and infection control for use by doctors, nurses and community health workers managing TB/HIV co-infected patients
- Led successful implementation of many TB and HIV projects nationwide e.g
- Renovation of 5 clinics, Xpert MTB/RIF national roll-out, TB infection control in health facilities and sputum transport system
- Contributed to the development of national level Global Fund, USAID, PEPFAR, TB REACH funding proposals and TBCAREI and PEPFAR annual and quarterly plans, budgets, and reports
- Contributed to the revision of national TB guidelines and the development of the first Programmatic Management of Drug-Resistant TB guidelines.
Government Medical Officer
Ministry of Health and Child Care
Kadoma, Zimbabwe
01.2008 - 07.2010
- Performed simple and complicated surgical procedures for both inpatients and out-patients
- Managed simple and complicated medical conditions in admitted patients including medical, surgical, pediatric, psychiatric, obstetric, and gynecological patients
- Led the cholera outbreak response team and provided cholera case management for Kadoma City which affected 6400 people, with very limited resources
- Planned and conducted training of 300 nurses and doctors on TB and HIV case management.
Medical and Surgical Intern
Harare Central Hospital
Harare, Zimbabwe
08.2005 - 12.2007
- Clinical, surgical, pediatric, psychiatric, obstetric and gynaecological management of both in and out-patients under specialist/consultant supervision.
Education
Certification in Infection Control (CIC) - Infection Control
Certification Board of Infection Control And Epidemiology (CBIC)
05.2022
Project Management Professional (PMP) Certification - Project Management
Project Management Institute (PMI)
07.2020
Master of Science: Public Health, Disease Control - Public Health
Institute of Tropical Medicine
07.2014
Postgraduate Certificate: Global Health and Infectious Diseases - Global Health
University of Edinburgh
08.2013
Bachelor of Medicine And Surgery (MBCHB) - M.D.
University of Zimbabwe
07.2005
Some College (No Degree): Arts and Sciences, Indigenous studies, Women & Gender Studies, Nutrition, Psychology, Anthropology, Microbiology, Immunology, Physiology, Communication -
University of Saskatchewan
Skills
- Long term care management
- Infection Prevention and Control
- Outbreak management
- Clinical diagnosis and treatment of diseases
- Recruitment and management of unionized staff
- Proficient in MS Office applications including Word Excel and PowerPoint
- Project planning, management, and evaluation
- Collaborative leadership and teamwork
- Data analysis and research
- Internal and external stakeholder engagement and collaboration
- Staff scheduling and rotation building
- InterRAI LTCF Assessments and quality indicators
Accomplishments
- Best MSc Public Health Thesis Prize for Development Cooperation, Province of Antwerp, Belgium (July 2014).
- Graduation speech for MSc Public Health Class of 2013/2014, Antwerp, Belgium (July 2014).
- Developed the National Training Guide for Community Tuberculosis Treatment Supporters (Oct 2012).
- Contributed to the development of Zimbabwe National Tuberculosis guidelines (Jan 2010 - Aug 2012).
Professional Development
- Professional Assault Response Training (PART) - October 2020
- Transfer, Lifting and Repositioning (TLR) - March 2023
- Workplace Hazardous Material Information System (WHMIS) (2015) - April 2019
- First Aid and Cardiopulmonary Resuscitation (CPR) - April 2019
- Saskatchewan Occupational Health and Safety (OH&S) Levels 1 and 2 - July 2021
References
References - available upon request
Timeline
Clinical Manager (Director of Care)
Saskatchewan Health Authority (Pineview Terrace)
10.2020 - Current
Home Support Worker (Part-time)
Parkville Manor
07.2016 - 04.2019
Medical Officer of Health
Ministry of Health and Child Care
08.2014 - 12.2014
National TB Training Coordinator
International Union Against Tuberculosis and Lung Disease
08.2010 - 08.2013
Government Medical Officer
Ministry of Health and Child Care
01.2008 - 07.2010
Medical and Surgical Intern
Harare Central Hospital
08.2005 - 12.2007
Certification in Infection Control (CIC) - Infection Control
Certification Board of Infection Control And Epidemiology (CBIC)
Project Management Professional (PMP) Certification - Project Management
Project Management Institute (PMI)
Master of Science: Public Health, Disease Control - Public Health
Institute of Tropical Medicine
Postgraduate Certificate: Global Health and Infectious Diseases - Global Health
University of Edinburgh
Bachelor of Medicine And Surgery (MBCHB) - M.D.
University of Zimbabwe
Some College (No Degree): Arts and Sciences, Indigenous studies, Women & Gender Studies, Nutrition, Psychology, Anthropology, Microbiology, Immunology, Physiology, Communication -
University of Saskatchewan