Mercy Gorikapudi
Waterloo,ON
Summary
Proactive Collaborator with 4 years of Business Analyst experience in Health care industry. Expert on business and systems requirements, user acceptance testing and end-user training in start-up business environments. Accomplished at leveraging past lessons to inform future decision-making.
Versatile collaborator and individual contributor with strong analytical and critical thinking skills.
Overview
4
4
years of professional experience
Work History
Business Analyst
Curative Technologies
03.2018 - 03.2022
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Collaborated closely with expert oncologists to identify opportunities for process improvements and drive continuous innovation in the organization.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Performed gap analysis to identify areas of improvement.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Performed end to end validation of the product with test data
- Executed analysis of risks and identified risk mitigation strategies.
Education
Master’s in Computer Applications -
Andhra University
India11.2004
Skills
- Microsoft Office Suite
- Customer Needs Assessment
- Requirements Gathering
- Software development life cycle
- Predictive modeling
- User Acceptance Testing
- SQL Proficiency
- Time Management
- Humor in the Workplace
- Ethics and integrity
Accomplishments
- I am active Community Service Volunteer.
- A small group member in Waterloo Pentecostal Assembly church, actively participating in church activities in support of community.
- Contributed services in collaboration with 'Ray of Hope Community Center' , Kitchener for preparing meals.
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Business Analyst
Curative Technologies
03.2018 - 03.2022
Master’s in Computer Applications -
Andhra University