Mercy Alvarez
Burnaby,BC
Summary
Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
General Operative
Coast Industrial Machine & Maintenance
11.2021 - 05.2023
- Welcomed passengers, answered questions, and provided boarding instructions.
- Transported individuals requesting wheelchair service to and from desired locations.
- Provided passengers with information on routes, gates and terminals to ease baggage and boarding concerns.
- Communicated with gate agents to coordinate assistance with boarding.
- Interacting directly with passengers and team members to maintain a high level of customer service.
Produce Clerk
Real Canadian SuperStore
11.2019 - 04.2022
- Verified prices and located product for customers.
- Became familiar with items in the store to answer questions and make appropriate suggestions to costumers.
- Providing assistance by responding to customer questions in an effective and efficient manner.
- Monitored work environment to maintain safety, cleanliness and organization.
Cook's Assistant
Rotary Villas Retirement Living Center
03.2018 - 09.2018
- Worked with chef to prepare daily food specials and other supplies.
- Prepared food orders to support waitstaff and other team members.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed recipes closely for consistent taste and dietary restrictions.
Education
Flight Attendant Diploma
Canadian Tourism College
1111 Melville Vancouver , BC V6E 3V610.2019
High School Diploma -
Crocus Plains Regional Secondary
Brandon, MB06.2016
Skills
- Bilingual customer support
- Complaint resolution
- Great communication skills
- Energetic work aptitude
- Remains extremely professional at all times
- Trustworthy and reliable
- Food Safety Certificate
- Standard First AID Certificate
- Assisting Travelers With Disabilities Certificate
- Serving-It-Right Certificate
- Leadership And Team Building Certificate
Languages
English
Spanish
Timeline
General Operative
Coast Industrial Machine & Maintenance
11.2021 - 05.2023
Produce Clerk
Real Canadian SuperStore
11.2019 - 04.2022
Cook's Assistant
Rotary Villas Retirement Living Center
03.2018 - 09.2018
Flight Attendant Diploma
Canadian Tourism College
High School Diploma -
Crocus Plains Regional Secondary
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