Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mercy Alvarez

Burnaby,BC

Summary

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience

Work History

General Operative

Coast Industrial Machine & Maintenance
11.2021 - 05.2023
  • Welcomed passengers, answered questions, and provided boarding instructions.
  • Transported individuals requesting wheelchair service to and from desired locations.
  • Provided passengers with information on routes, gates and terminals to ease baggage and boarding concerns.
  • Communicated with gate agents to coordinate assistance with boarding.
  • Interacting directly with passengers and team members to maintain a high level of customer service.

Produce Clerk

Real Canadian SuperStore
11.2019 - 04.2022
  • Verified prices and located product for customers.
  • Became familiar with items in the store to answer questions and make appropriate suggestions to costumers.
  • Providing assistance by responding to customer questions in an effective and efficient manner.
  • Monitored work environment to maintain safety, cleanliness and organization.

Cook's Assistant

Rotary Villas Retirement Living Center
03.2018 - 09.2018
  • Worked with chef to prepare daily food specials and other supplies.
  • Prepared food orders to support waitstaff and other team members.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Followed recipes closely for consistent taste and dietary restrictions.

Education

Flight Attendant Diploma

Canadian Tourism College
1111 Melville Vancouver , BC V6E 3V6
10.2019

High School Diploma -

Crocus Plains Regional Secondary
Brandon, MB
06.2016

Skills

  • Bilingual customer support
  • Complaint resolution
  • Great communication skills
  • Energetic work aptitude
  • Remains extremely professional at all times
  • Trustworthy and reliable
  • Food Safety Certificate
  • Standard First AID Certificate
  • Assisting Travelers With Disabilities Certificate
  • Serving-It-Right Certificate
  • Leadership And Team Building Certificate

Languages

English
Spanish

Timeline

General Operative

Coast Industrial Machine & Maintenance
11.2021 - 05.2023

Produce Clerk

Real Canadian SuperStore
11.2019 - 04.2022

Cook's Assistant

Rotary Villas Retirement Living Center
03.2018 - 09.2018

Flight Attendant Diploma

Canadian Tourism College

High School Diploma -

Crocus Plains Regional Secondary

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Mercy Alvarez