Mercy Adebisi

• Developed trusting relationships with clients, establishing rapport and open communication.
• Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
• Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
• Assisted disabled clients to support independence and well-being.
• Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
• Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
• Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
• Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.

Established trusting relationships with elderly clients, ensuring their emotional needs were met alongside physical care.

• Alleviated feelings of isolation among elderly clients by encouraging social interaction both within the facility and with outside community .
• Provided mental stimulation for dementia patients through engaging activities designed to slow cognitive decline.
• Promoted physical wellness among residents by assisting in exercise programs specifically designed for older adults
• Supported seniors in maintaining their independence by facilitating participation in various activities and social events.
• Participated in ongoing training opportunities to stay current on best practices for eldercare provision, leading to improved service quality for clients served.

• Resolved customer complaints in a timely manner, restoring trust and maintaining brand reputation.
• Developed tailored itineraries, ensuring memorable travel experiences for clients.
• Built strong relationships with vendors to secure competitive pricing and exclusive deals for customers.
• Expanded client base by consistently delivering exceptional service and fostering repeat business.
• Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
• Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss.
• Generated travel-related reports for clients to facilitate decision-making.
• Monitored currency exchange rates and advised customers on best time to purchase foreign currency.