Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Merceline Omare

Edmonton,AB

Summary

Empathetic Youth Worker and housing support worker passionate about providing meaningful support and services to clients. Excellent communicator bringing 5 years of comprehensive experience developing and implementing core programs to meet needs for self-development, homelessness and drug and alcohol abuse. Creative and understanding professional commended for modeling and teaching life skills and promoting diversity by exposing clients to multicultural experiences. Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service.

Overview

7
7
years of professional experience

Work History

Youth Worker/Youth Services Case Worker

E4C
02.2023 - Current
  • Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
  • Managed and led activities promoting growth in mental, emotional, and educational areas.
  • Assisted in identifying and reducing barriers to youth engagement and development.
  • Provided key emotional support to special needs youth.
  • Encouraged youth clients to develop own activities and leadership skills through group discussions.
  • Supervised youth in residential and community-based programs to minimize risks and offer support.
  • Contributed to development of individualized plans to support youth goal achievement.
  • Collaborated with parents, teachers and professionals to drive youth program outcomes.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and implemented programs to engage and empower underserved populations.

Housing Support Worker /Case Management

The Mustard Seed
07.2021 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments that can get chaotic .
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Respond to over doses
  • work with Aish and Alberta work to get income for clients and set up the thirdparties to ensure the rent is paid.

Recreation Assistant

General Hospital
03.2020 - 07.2022
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Extensive care unit for seniors
  • Help with virtual calls to residents families during the pandemic
  • Assisted in preparing recreational materials and supplies for each activity.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Distributed publicity for programs to market programs.

Shelter Advocate/Shelter Worker

Hope Mission
08.2019 - 01.2021
  • Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Conducted pre-screening activities to determine eligibility for supportive services.
  • Delivered friendly service and offered expert support in every interaction.
  • Distributed supportive services information to help individuals enhance ways of living and achieve self-sufficiency.
  • Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
  • Maintained positive relationships with community to build and nurture dynamic partnerships.
  • Made referrals to appropriate services, following up to confirm patients received access to required care.

Youth Leader

Madaraka Primary School
04.2016 - 07.2019
  • Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Provided guidance and support to youth in developing positive self-image and thriving personal relationships.
  • Mentored and coached youth in developing communication, problem-solving and decision-making skills.
  • Assisted youth in recognizing strengths and weaknesses, and guided development of personal and professional goals.
  • Organized group activities and outings for youth and led weekly Bible study meetings.
  • Engaged youth by following, implementing, and assisting in creating lesson plans.
  • Led group discussions and activities to meet different community needs.
  • Coordinated and managed volunteer activities for community service projects.
  • Educated young people about strategies for driving discussions and promoting social changes.

Education

No Degree - Addictions Community Service Worker

Cdi
Edmonton, AB
04.2021

Skills

  • Safety and Risk Assessments
  • Educational Programs
  • Safety Monitoring
  • Activity Implementation
  • Community Resource Navigation
  • Mental Health Crisis Response
  • Behavioral Disorders
  • Conduct Home Visits
  • Personal Hygiene Support
  • Case File Management
  • Medical Records Review
  • Youth Interviewing
  • First aid & cpr
  • non-violent crisis intervention
  • suicide intervention

Additional Information

Volunteering Experiences:


  • Street lever worker- Mustard seed , adult support (2019_august)-providing basic need for the homeless clients through out the year, responded to over doses, and deescalating conflict in the shelters
  • Helped in preparing food hampers for food bank.
  • Mental wellness mentor- Bow valley college (2019-2020) - over 300 hrs of weekly commitment whereby i took part in promoting mental well-being through daily interactions and conversations with students within the college. Took part in mental train in mental trainings: LGBTQ/Trans 101, Safe talk, 7 cups active listening module, 7 cup college modules.

Timeline

Youth Worker/Youth Services Case Worker

E4C
02.2023 - Current

Housing Support Worker /Case Management

The Mustard Seed
07.2021 - Current

Recreation Assistant

General Hospital
03.2020 - 07.2022

Shelter Advocate/Shelter Worker

Hope Mission
08.2019 - 01.2021

Youth Leader

Madaraka Primary School
04.2016 - 07.2019

No Degree - Addictions Community Service Worker

Cdi

Similar Profiles

CREATE PROFILE
Merceline Omare