Mercedez Munoz
Regina
Summary
I am a passionate and dedicated mentor with experience guiding and supporting youth through life's challenges. I am skilled in fostering ambition, resilience and confidence by providing emotional support, physical support, life skills coaching and personal development guidance. I am extremely skilled in creating safe and engaging environments that help to encourage self-expression, goal setting and interpersonal growth. I am committed to empowering youth to overcome life's challenges and reach for their fullest potential, as well as being committed to fostering personal growth, emotional well being and a strong sense of self worth with every youth I work with.
Overview
6
6
years of professional experience
Work History
Youth Mentor
Regina Catholic Family services
11.2022 - Current
- Provide a safe and consistent relationship with youth
- Mentor and guide youth as they transition into adulthood
Server/Hostess
Olive Garden
07.2021 - Current
- Performing food preparation duties such as assembling salads, appetizers, soups, brewing coffee, and restocking in a fast-paced kitchen
- Memorized restaurants wine stock as well as signature drinks and accompanying meals
- Cleaning all work areas, equipment, dishes, and silverware and ensuring they are stored appropriately
- Knowledge of working POS systems
- Associated in seating, greeting and thanking guests upon their arrival and departure, answering phones, and answering all questions guests have
Customer service representative/Sales associate
winners and homesense
10.2019 - 07.2021
- Customer service with multiple customer satisfaction survey acknowledgments
- Working cash register including cashouts
- Basic cleaning duties
- Product display, stocking shelves, and inventory markdown
- Coordinator capable
Education
Bachelors - Social Work
University of Regina
Regina05-2026
High School Diploma -
Dr. Martin LeBoldus
Regina, SK06-2020
Skills
- Goal planning
- Positive reinforcement
- Homework assistance
- Group and individual sessions
- Self-awareness
- Motivational skills
- Creativity and innovation
- Youth advocacy
- Mentoring
- Behavioral disorders
- Character skill building
- Skill building
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Youth Mentor
Regina Catholic Family services
11.2022 - Current
Server/Hostess
Olive Garden
07.2021 - Current
Customer service representative/Sales associate
winners and homesense
10.2019 - 07.2021
Bachelors - Social Work
University of Regina
High School Diploma -
Dr. Martin LeBoldus
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